Community Outreach Sales Liaison

PACE Southeast Michigan; Center Line (MI); Hybrid; USD 40,000 - 60,000; Full time

Job summary

PACE Southeast Michigan is looking for a Community Outreach Sales Liaison to generate new referrals by building relationships with community resources in Michigan. This role requires effective communication and marketing skills to drive business development activities.

The ideal candidate has a Bachelor's Degree and a year of sales experience, particularly with the elderly. You will manage appointments and assist in community marketing efforts, supporting both new and existing referral sources.

Qualifications

• Preferred Bachelor's Degree; minimum 1 year in marketing/sales.
• Minimum of one year work experience with the elderly.
• Effective communication skills both verbally and in writing.

Responsibilities

• Generate new referrals by building relationships within the community.
• Manage daily appointments and follow up with customers.
• Assist with marketing strategies for business growth.

Skills

Communication skills

Organizational skills

Interpersonal skills

Sales experience

Attention to detail

Education

Bachelor's Degree

Job description

Summary

The Community Outreach Sales Liaison is responsible for generating new referrals for PACE Southeast Michigan (PACE SEMI) by building and maintaining relationships with community resources in all service areas. You will support business development by participating in community marketing activities and working to establish strong relationships with new and existing referral sources.

Specific Duties and Functions

• Manage daily appointments, presentations and related follow up, including personal thank you notes, scheduling appointments, calls and mailings.
• Report on current customer relationship interactions and maintain sales log.
• Assist with marketing strategies by developing various elements essential for the growth of PACE SEMI.
• Provide assistance in terms of logistics to events, like presentations and trade shows.
• Provide administrative aid for various projects related to marketing and intake.
• Assist in preparing press releases, media packages, company newsletters and event announcements.
• Have complete understanding of PACE SEMI, including all aspects of qualifying new participants.
• Provide assistance to Intake department through telephone screening, education, document preparation, provide tours of facilities, and coordination of potential.
• Recognize the types of issues and/or when to escape an issue to a more senior project team member.
• Work independently and as a member of a team.
• Organize tasks to multitask while maintaining strong attention to detail and meeting deadlines.
• Other assignments assigned.

Knowledge, Skills and Abilities

• A Bachelor's Degree is preferred; 1 year marketing/sales experience.
• Minimum of one year work experience with the elderly.
• Demonstrated ability to follow-through on planned tasks or activities, involving tracking, documentation, distribution, facilitation and communication.
• Established ability to make decisions independently, to influence others and resolve issues.
• Recognize the types of issues and/or when to escape an issue to a more senior project team member.
• Work both independently and as a member of a team.
• Organize tasks to multitask while maintaining strong attention to detail and meeting deadlines.
• Effective communication skills both verbally and in writing.
• Ability to interact effectively across department lines and with varying levels of management.
• Ability to maintain confidentiality when dealing with sensitive information.
• Relevant experience in the health care industry.
• Ability to work flexible hours to meet deadlines.
• Possession of a valid driver’s license with proof of insurance and maintain an acceptable driving record.