Community Outreach Representative

Full Sail, LLC; United States; On-site; USD 42,000 - 60,000; Full time

Job summary

Full Sail University is seeking a dynamic Community Outreach Representative to build relationships with education, military, and entertainment communities. You will travel to recruit and present at brand events, on-campus educator programs, and regional conferences.

The role requires high energy, outstanding facilitation and presentation skills, and the ability to work flexible hours with extensive travel.

Qualifications

• Bachelor's degree preferred with 1-3 years of college admissions, marketing, education, and/or regional outreach experience.
• Strong understanding of college admissions processes and educational models for primary/secondary education (including STEM).
• Must become a licensed agent for Full Sail University in Florida (additional states as needed).
• Must complete all continuing education/training requirements and pass background check.

Responsibilities

• Behave as a Full Sail University ambassador with integrity, professionalism, and compliance.
• Facilitate traveling 'Full Sail On Tour' events and recruitment activities.
• Deliver brand presentations and interactive recruitment experiences/workshops.
• Attend non-Florida brand advocacy events at national college fairs, conferences, and marketing events.
• Collaborate with Military Outreach and Regional Outreach teams for nationwide recruitment.

Skills

Facilitation

Presentation

Interpersonal skills

Communication

Organizational skills

Education

Bachelor's degree preferred

Tools

Salesforce CRM

Microsoft Office

Job description

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

The Community Outreach Representative is a dynamic professional responsible for establishing and cultivating relationships on behalf of Full Sail University within the education community, military community, and the entertainment media industry. The Community Outreach Representative will facilitate 'Full Sail On Tour' experiences, off-campus student recruitment workshops, deliver brand-level marketing presentations, participate in community events, support on-campus educator events, and provide support services to the education community at large. The Community Outreach Representative is a traveling, community-facing representative for Full Sail University, and as such must have a genuine passion for people, higher education, and the entertainment media industry. Community outreach representatives are high-energy brand building professionals with exceptional facilitation, presentation, communication and organizational skills.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Behave as a Full Sail University ambassador and embrace our unique educational model, while maintaining the highest level of integrity, professionalism, customer service, and compliance.
• Facilitate all traveling 'Full Sail On Tour' brand building and recruitment events.
• Facilitate Full Sail University interactive recruitment experiences/workshops and deliver Full Sail University brand presentations.
• Research, identify, and attend all non-Florida based brand advocacy and recruitment activities with targeted , national college fairs, conferences, and large-scale marketing events.
• Partner with Military Outreach team to support and attend nationwide recruitment efforts at military installations.
• Partner with Regional Outreach Representatives to attend Florida-based college fairs, career nights, STEM/STEAM events, marketing events, community events, and additional prospective student & alumni activities as needed.
• Accurately and completely explain Full Sail University educational programs, expected outcomes, and student services to prospective students, Collaborate with Educator/Community Outreach team to maximize teacher advocacy, support services, and network.
• Provide coverage assistance for various on-campus outreach and/or touring events.
• Assist in additional outreach based initiatives on behalf of Full Sail University as needed.
• Must have the ability to work a flexible schedule including late nights, weekends, extended hours, and overnight travel.
• Reliable transportation, valid driver license, clean driving record, and willingness to travel.
• Extended travel of up to two-three weeks per month is expected (especially during peak seasons).

OTHER RESPONSIBILITIES & DUTIES

• Maintain current and thorough knowledge of all Full Sail University educational offerings.
• Maintain current knowledge of all additional educational programs offered within Full Sail University school network.
• Research and maintain target high school and educator contact database within Full Sail University customer relationship management system (CRM).
• Document all communication diligence within Full Sail University CRM.
• Confirm all regional recruiting activities at least two days prior to event date.
• Ensure proper ingestion of prospective student inquiries into Full Sail University CRM immediately at conclusion of all recruiting activities.
• with regional outreach staff, military outreach staff, campus personnel, and leadership team to plan and execute strategic brand advocacy activities as needed.
• Collaborate with Full Sail University cross-departmental global outreach captains to host student lifecycle outreach events as needed.
• Complete expense reports as needed.
• Apply best practices across all initiatives to ensure a consistent brand experience.

COMPETENCIES

• Have a genuine excitement for people, education, technology, and entertainment media industry.
• Ability to relate and empathize with wide variety of personality types, professions, and demographics.
• Self-motivated, adaptive, resilient, and embody integrity, always willing to do the right thing.
• Dynamic and innovative personality with strong desire to connect with people.
• Possess strong facilitation, presentation, and interpersonal skills.
• Excel at face-to-face and phone communication in both "one-on-one" and large group environments.
• Clear and professional communication skills (written and oral), comfortable with 'cold-calling' campaigns.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree preferred with 1-3 years of college admissions, marketing, education, and/or regional outreach experience.
• Strong understanding of college admissions process, and the educational models for both primary and secondary education (Including STEM or CDE).
• Must become a licensed agent for Full Sail University in the state of Florida (additional states as needed).
• Must successfully participate in and complete all continuing education/training requirements.
• Background check mandatory.

COMPUTER/EQUIPMENT SKILLS

• Proficient with Microsoft Office Suite, iLife, iWork, various web tools, and Salesforce CRM enterprise software.
• Proficient with various Apple and Windows based hardware.
• Proficient with various audio/video equipment.

Full Sail is an Equal Opportunity Employer.

Mission People from around the world come to Full Sail University to pursue their educational goals, and they share one thing in common - a passion for a creative future in the entertainment and media industry.

Full Sail's mission is to provide students with an innovative style of education, delivered by a staff of dedicated individuals, that addresses potential career opportunities available in an ever-growing, constantly evolving industry. We do this by developing unique curricula that combine elements of creativity, art, business and life skills, technical prowess, and academic achievement. Our education is delivered via immersive teaching methods, both in Full Sail's real-world production studios and classrooms, as well as through our online learning environment. Every one of our degree programs is designed to provide students with knowledge and real-world experience that will help them realize their career goals in the entertainment and media industry.

Full Sail's Unifying Principles At Full Sail, we believe that what we give to each other and our students comes back to each of us individually and to the school as a whole. Therefore, we are totally committed to the individual success of each member of our staff family. As a staff family, we are dedicated to taking a sincere interest in the success of every student and client who comes through our doors