Community Outreach Officer

Liberty Bank; Middletown (CT); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical coverage

401K with match

Pension plan

Life & disability insurance

HSA option

PTO

Job summary

Liberty Bank in Middletown, CT is seeking a Sr. Advisor, Community Outreach Officer to lead CRA compliance outreach and act as the external liaison to LMI communities, nonprofits, and local government.

You will design and coordinate service-based initiatives, including financial literacy education and youth programs. The role requires deep CRA/HMDA knowledge, experience in banking compliance or community development, Spanish fluency, and strong stakeholder management.

Qualifications

• In-depth mastery of CRA regulations and HMDA compliance.
• Experience building relationships with nonprofits, CDFIs, and government entities.
• Fluency in Spanish and strong storytelling to communicate regulatory data.

Responsibilities

• Build active networks with nonprofits, CDFIs, and local leaders to satisfy CRA service performance.
• Plan and host CRA-eligible outreach activities and financial education workshops.
• Manage relationships with internal stakeholders to align programs with LMI community needs.
• Represent Liberty in the community through board memberships, speaking engagements, and events.
• Project manage and maintain community development programs.

Skills

CRA regulations

HMDA compliance

Community development

Spanish fluency

Public speaking

Project management

Education

Bachelor's degree preferred in Finance, Business, Economics, or related field

5+ years experience in banking compliance or community development

Tools

CRM software

SBA loan structures

Job description

At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment.

SUMMARY OF THE JOB

The Sr. Advisor, Community Outreach Officer, serves as the outreach subject matter expert on Community Reinvestment Act (CRA) Compliance within an assigned CRA Assessment Area. The incumbent will serve as the primary external liaison and strategic bridge between Liberty Bank and low-to-moderate-income (LMI) communities, local government entities, and non-profit organizations. The core objective of this role is to identify, cultivate, and expand community development service opportunities that align with the bank’s CRA performance goals and local community needs, which enhance the Bank’s CRA Exam Service Test performance. This position plays a pivotal role in designing, coordinating, and executing service-based initiatives, e.g., financial literacy education, youth financial literacy, elder fraud prevention education, and other core qualifying service activities for regulatory compliance exams.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Build active networks with non-profit organizations, Community Development Financial Institutions (CDFIs), and local leaders to satisfy the Bank’s CRA Service performance.
• Plan and host CRAA eligible community outreach activities, financial education workshops, the Academy for Small Business program, small-business seminars, Individual Development Accounts, community listening sessions, etc. that comply with CRA regulatory guidelines.
• Manages and Maintains Relationships with Internal Stakeholders, Line of Business (LOB) Partners, to help influence, recommend and bring awareness to programs and products that benefit Low-And Moderate-Income (LMI) communities, and small businesses.
• Actively represents Liberty in the community through board memberships, speaking engagements, podcasts, community seminars, industry conferences, and events focused on affordable housing, financial wellness and entrepreneurship programs targeting low-and-moderate-income populations.
• Project management and maintenance of community development programs.

MINIMUM KNOWLEDGE/SKILLS

• In-depth mastery of the Community Reinvestment Act (CRA) regulations, HMDA compliance framework, Low-and-Moderate Income market needs, and federal agency (OCC/FDIC/FRB) examination methodologies.
• Familiarity with community development finance tools, including Low-Income Housing Tax Credits (LIHTC), Community Development financing strategies, and SBA loan structures.
• Exceptional written, visual, and verbal storytelling skills with the ability to clearly articulate complex regulatory data into compelling impact narratives.
• Proven capacity to navigate political and socioeconomic sensitivities to build shared consensus among conflicting civic, corporate, and public agendas.
• Fluency in Spanish.
• Strong public speaking, interpersonal relationship-building, and outreach and networking and project management skills.

MINIMUM REQUIREMENTS

• Bachelor’s degree preferred, preferably in Finance, Business Administration, Economics, Community Development, or equivalent work experience.
• Minimum of 5+ years of direct professional experience in banking compliance, community development finance, localized economic outreach, or non-profit administration.
• Professional certifications such as Certified CRA Professional (CCRAP), Certified Regulatory Compliance Manager (CRCM), or similar community development frameworks are highly advantageous.

PHYSICAL REQUIREMENTS

General Office Equipment Keyboard Dexterity Prolonged Sitting

COMPLIANCE

Acts affirmatively in all activities under his/her control in conformance with the Bank’s affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The Bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin, or veteran status. Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

SALARY RANGE

$68,000 - $92,000

PAY DISCLAIMER

The actual salary offered for this position will be determined by several factors, including the scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate relative to internal pay of similar roles; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based annual incentives.

LIBERTY BANK BENEFIT OFFERINGS

• Medical, dental, and vision coverage
• 401K with Employer Match
• Pension Plan
• Employer-paid life and disability insurance
• HSA option
• FSA option
• Employee Assistance Program (EAP)
• Telehealth and wellness resources
• Supplemental insurance options
• Pet insurance and legal plan benefits
• Paid Time Off (PTO)

Why work here?

If you’re looking for a career you can be passionate about, you may find more than just your next job at Liberty Bank. About Us At Liberty Bank, our 200-year legacy is just beginning. We are building a future defined by purpose, innovation, and opportunity where people feel empowered to grow, lead, and make a difference. Our culture is rooted in connection, accountability, and inclusion, creating an environment where teammates are inspired to bring their full selves to work and do their best work every day.