Community Outreach & Intake Coordinator (Home Preservation)

PRO BONO RESOURCE CNTR MD BAR; Baltimore (MD); Hybrid; USD 48,000 - 53,000; Full time

Benefits offered by this job

Competitive salary

Employer-supported benefits

401K plan

Medical coverage

Dental coverage

Vision coverage

Short-term disability

Paid vacation and sick time

Flexible work from home options

Job summary

The Pro Bono Resource Center of Maryland, Inc. (PBRC) seeks a proactive Project Coordinator for the Home Preservation Project. You will respond to inquiries, conduct client intakes, and support scheduling and logistics for legal clinics in Baltimore City and County.

You’ll manage data in Salesforce, assist with reporting, and help promote PBRC’s services to community partners. This hybrid, full-time role requires occasional evenings and weekend events.

Qualifications

• Bachelor’s Degree or equivalent and writing/communication skills.
• Experience with community-based organizations.
• Proficiency in Microsoft Office (Word, Excel) and Adobe; Canva a plus.
• Experience with data collection and tracking (Salesforce preferred).
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication; comfortable engaging new people and groups.

Responsibilities

• Handle and triage potential client inquiries.
• Conduct client intakes and registration.
• Schedule and manage client flow and logistics at clinics.
• Assist with data entry and document management in paper and electronic systems, including Salesforce.
• Assist with reporting and outcomes tracking.
• Provide administrative support to HPP Director and team.
• Conduct outreach to local organizations to promote HPP services.
• Create and distribute promotional materials (flyers, brochures).
• Attend community events and clinics, including evenings and weekends.

Skills

Strong communication skills

Community outreach

Organizational skills

Microsoft Office (Word, Excel)

Adobe

Canva

Salesforce experience

Detail-oriented

Time management

Education

Bachelor’s Degree or equivalent

Tools

Salesforce

Job description

The Pro Bono Resource Center of Maryland, Inc. (PBRC) seeks a proactive Project Coordinator for the Home Preservation Project. You will respond to inquiries, conduct client intakes, and support scheduling and logistics for legal clinics in Baltimore City and County.

You’ll manage data in Salesforce, assist with reporting, and help promote PBRC’s services to community partners. This hybrid, full-time role requires occasional evenings and weekend events.