Community Outreach & Intake Coordinator (Home Preservation)

PRO BONO RESOURCE CNTR MD BAR

Baltimore (MD)

Hybride

USD 48 000 - 53 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Competitive salary
Employer-supported benefits
401K plan
Medical coverage
Dental coverage
Vision coverage
Short-term disability
Paid vacation and sick time
Flexible work from home options

Résumé du poste

The Pro Bono Resource Center of Maryland, Inc. (PBRC) seeks a proactive Project Coordinator for the Home Preservation Project. You will respond to inquiries, conduct client intakes, and support scheduling and logistics for legal clinics in Baltimore City and County.

You’ll manage data in Salesforce, assist with reporting, and help promote PBRC’s services to community partners. This hybrid, full-time role requires occasional evenings and weekend events.

Qualifications

  • Bachelor’s Degree or equivalent and writing/communication skills.
  • Experience with community-based organizations.
  • Proficiency in Microsoft Office (Word, Excel) and Adobe; Canva a plus.
  • Experience with data collection and tracking (Salesforce preferred).
  • Strong attention to detail and organizational skills.
  • Excellent written and verbal communication; comfortable engaging new people and groups.

Responsabilités

  • Handle and triage potential client inquiries.
  • Conduct client intakes and registration.
  • Schedule and manage client flow and logistics at clinics.
  • Assist with data entry and document management in paper and electronic systems, including Salesforce.
  • Assist with reporting and outcomes tracking.
  • Provide administrative support to HPP Director and team.
  • Conduct outreach to local organizations to promote HPP services.
  • Create and distribute promotional materials (flyers, brochures).
  • Attend community events and clinics, including evenings and weekends.

Connaissances

Strong communication skills
Community outreach
Organizational skills
Microsoft Office (Word, Excel)
Adobe
Canva
Salesforce experience
Detail-oriented
Time management

Formation

Bachelor’s Degree or equivalent

Outils

Salesforce

Description du poste

The Pro Bono Resource Center of Maryland, Inc. (PBRC) seeks a proactive Project Coordinator for the Home Preservation Project. You will respond to inquiries, conduct client intakes, and support scheduling and logistics for legal clinics in Baltimore City and County.

You’ll manage data in Salesforce, assist with reporting, and help promote PBRC’s services to community partners. This hybrid, full-time role requires occasional evenings and weekend events.

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