MILAP Community Outreach Coordinator RAILS

PRO BONO RESOURCE CNTR MD BAR; Salisbury (MD); Hybrid; USD 50,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Full benefits (health, disability)

Employer-matched 401k

Paid sick and vacation leave

Paid holidays

Hybrid in-person/remote work

Job summary

The Pro Bono Resource Center of Maryland, Inc. (PBRC) seeks a MILAP Community Outreach Coordinator fluent in Spanish or Haitian Creole to expand access to immigration services on Maryland's Eastern Shore.

The role requires mobility to connect with communities and partners, and to support outreach events and clinics. Responsibilities include coordinating referrals, assessing eligibility, recruiting volunteers, drafting communications, and tracking program impact.

Qualifications

• Fluency in Spanish or Haitian Creole required.
• Bachelor's Degree required.
• Experience in community organizing/activism or public outreach preferred.
• Must be available some evenings and weekends for outreach events and clinics.

Responsibilities

• Serve as a first point of contact for MILAP team and stakeholders.
• Share referral information and resources with immigrants seeking legal help.
• Coordinate appointments and assess eligibility for services.
• Assess language fluency of volunteers for interpretation/translation.
• Recruit volunteers including attorneys and students.
• Draft outreach and marketing communications using Outlook and Mailchimp.
• Monitor public-facing pages for volunteer opportunities and resources.
• Develop a network of community partners.
• Schedule presentations to educators and community organizations.
• Increase awareness of resources and legal services in the community.
• Represent MILAP at stakeholder meetings.
• Coordinate with providers to share capacity information.
• Track and summarize data related to outreach work.
• Assist with on-site legal clinics and intake processes.
• Create outreach materials and translate documents as needed.
• Support grant reporting duties.

Skills

Spanish/Haitian Creole fluency

Interpersonal communication

Public outreach

Evenings/weekends availability

Transportation access

Education

Bachelor's Degree

Tools

MailChimp

Salesforce

Microsoft Office

SharePoint

Job description

Job Summary

The Pro Bono Resource Center of Maryland, Inc. (PBRC) is seeking a highly motivated, organized, and bright individual who is fluent in Spanish or Haitian Creole to join the Maryland Immigrant Legal Assistance Project to help increase access to PBRC's immigration legal services for individuals residing on Maryland's Eastern Shore. MILAP gives free legal advice to people living in Maryland who must appear before the immigration court because they are at risk of deportation. In certain cases, MILAP steps in to provide limited and concrete legal services to help vulnerable families and children meet the deadlines in their cases (e.g., help complete an asylum or assist the family with changing their court location to one that is closest to where they live). This MILAP Community Outreach Coordinator position will focus on increasing awareness in the community on the Eastern Shore about our services as well as awareness of resources available to those who are unable to connect with an attorney. As the primary focus of this outreach coordinator's position will be to increase access to legal information and advice for people living on Maryland's Eastern Shore, the selected individual will need to have ready access to transportation and the ability to be physically present on the Eastern Shore to connect with service-seekers and community-based organizations in person.

Primary Responsibilities

• Serve as a first point of contact for the MILAP team, including service-seekers, community members, volunteers, and other stakeholders.
• Share referral information and resources with immigrants who contact PBRC seeking legal help.
• Communicate with service-seekers to assess eligibility for services and coordinate appointments.
• Assess language fluency of interested volunteers to confirm their ability to provide interpretation and translation services.
• Assist with recruitment efforts of interested volunteers, including attorneys, students, and others.
• Draft outreach and marketing communications using Outlook and Mailchimp.
• Monitor the RAILS's public facing webpage to ensure it remains up to date with information about volunteering opportunities and helpful community resources.
• Work with the team to develop a network of community partners.
• Schedule and Provide presentations to educators and other local community-based organizations about available, helpful community resources and important updates.
• Increase community awareness about relevant resources, including brief legal advice clinics, case placement services and relevant city and state programs and social service resources.
• Represent MILAP at various stakeholder meetings.
• Coordinate with other immigration legal service providers to receive information about their capacity to offer representation and share that information with the community.
• Track and summarize data related to this work.
• As needed, assist with our legal clinics in Baltimore City and Hyattsville to assist with registration, intake, obtain necessary client paperwork, manage flow of clients, direct immigrants to additional resources, interpret for volunteer attorneys, and other support.
• Develop and implement creative outreach strategies that will connect unrepresented immigrants in removal proceedings to available legal services and resources.
• Create outreach materials for volunteer recruitment and translate documents as needed.
• Provide support to Project Director for grant reporting duties as needed.

Qualifications

• Fluency in either Spanish or Haitian Creole is required.
• Bachelor's Degree
• Experience in community organizing/activism and/or public outreach.
• Must be available some evenings and weekends for outreach events and community clinics (with advanced notice).
• Access to reliable transportation for frequent travel to PBRC's office and other Maryland locations for outreach (with a focus on the Eastern Shore).
• Strong attention to detail and excellent organizational and record-keeping skills.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint)
• Proficiency in MailChimp
• Proficiency in data collection and tracking preferred (prior Salesforce experience preferred)
• Ability to work well with people, including other staff, volunteers, clients, public interest organizations, governmental entities, Board members, and donors.
• Experience working with children and/or the immigrant community is preferred.
• Strong commitment to helping the community and ensuring equal access to justice.

Amenities

• Competitive salary ranging from $50,000 - $54,000 depending on experience.
• Full-time position with excellent benefits package including paid health insurance, disability insurance, and employer-matched 401k plan; paid sick and vacation leave; and paid holidays
• Hybrid in person/remote work

PBRC's mission is to champion equitable access to justice for Maryland's marginalized communities by providing legal help, pioneering collaboration with partners, and advocating for economic and social justice.

PBRC is an equal opportunity employer committed to diversity. We encourage all interested persons to apply including applicants of color, people with disabilities, and others historically underrepresented.

Flexible work from home options available.