Community Outreach Specialist for Homeless Services

People-Encouraging-People; Baltimore (MD); On-site; USD 40,000 - 45,000; Full time

Job summary

Primrose in Baltimore, MD seeks a Street Outreach Specialist to provide services to people experiencing homelessness and to coordinate care between the agency, community and home settings.

The role emphasizes harm reduction, intake, enrollment in housing programs, and collaboration with community partners. Evening and weekend shifts may be required.

Strong communication and organizational skills are essential, along with the ability to document encounters in HMIS.

Qualifications

• High school diploma or equivalent required.
• Experience in housing services or outreach is preferred.
• Excellent communication, problem solving and organizational skills are required.

Responsibilities

• Conduct street outreach to individuals experiencing homelessness and mental health and substance use disorders.
• Screen clients for eligibility for services and complete intake for Homeless Services and SUD/OUD programs.
• Coordinate client care and collaborate with other social and community agencies, advocating for clients.
• Refer clients to other treatment facilities or community resources as required.
• Enroll clients in HMIS and document encounters and progress toward housing.
• Provide information and resources to clients and families relating to nutrition, medications, and health conditions.
• Provide harm reduction training and naloxone/fentanyl test strips training as needed.
• Provide clients with harm reduction products; condoms, naloxone, and/or test strips.
• Act as liaison between the Agency and community programs.
• Provide on-call and/or rotating shift duty for evenings, weekends and emergencies.

Skills

Communication skills

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Primrose in Baltimore, MD seeks a Street Outreach Specialist to provide services to people experiencing homelessness and to coordinate care between the agency, community and home settings.

The role emphasizes harm reduction, intake, enrollment in housing programs, and collaboration with community partners. Evening and weekend shifts may be required.

Strong communication and organizational skills are essential, along with the ability to document encounters in HMIS.