Community Outreach & Enrollment Events Team Representative

Common Energy; Chicago (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Common Energy is seeking an energetic Community Outreach & Enrollment Representative to educate households about the Illinois Shines program and help eligible customers enroll during the peak season in Illinois. You will engage with the public, answer questions, and guide participants through the enrollment process using our platform.

Travel to off-site events is required, with training provided and all marketing materials supplied.

Qualifications

• Excellent interpersonal and communication abilities for face-to-face outreach.
• Comfortable engaging with diverse community members in public settings.
• Reliable, punctual, professional, and enthusiastic in a fast-paced environment.

Responsibilities

• Represent Common Energy at off-site community enrollment events.
• Present Illinois Shines program benefits and assist enrollments.
• Guide participants through the enrollment platform and questions.
• Travel to assigned offsite enrollment events and set up outreach tables.
• Build relationships with visitors, partners, vendors and participants.
• Meet or exceed daily, weekly and monthly goals.

Skills

Public speaking

Interpersonal skills

Communication

Customer service

Reliability

Tools

Enrollment platform

Tablet/Enrolment equipment

Job description

Location: Illinois — Travel to community enrollment sites
Position Type: Part-Time / Seasonal
Peak Season: September–December

About Common Energy

Common Energy is revolutionizing the energy sector by extending the benefits and savings of clean energy to renters and low-income families in communities across the country. There is no on-site installation, and signing up takes only a few minutes. We are helping make clean energy more accessible while providing meaningful savings to households.

Common Energy is seeking enthusiastic, outgoing individuals to join our Community Outreach & Event Enrollment Team in Illinois during the peak enrollment season.

The Opportunity

As a Community Outreach & Enrollment Representative, you will educate individuals and families about the Illinois Shines Program and help eligible households complete their enrollment.

You will engage directly with people, answer questions about Illinois Shines, explain how the program can help reduce their electricity costs, and assist interested individuals through the enrollment process.

This is a highly interactive, community-facing position. We are looking for people who genuinely enjoy meeting and talking with others and who are comfortable approaching people, starting conversations, and encouraging eligible households to take advantage of a program that can save them money.

Training, enrollment equipment, and all necessary marketing materials will be provided.

Responsibilities

• Represent Common Energy at off-site community enrollment events by engaging customers face-to-face in high-traffic public environments to facilitate enrollments and provide exceptional customer service.
• Conduct presentations to educate eligible households about the potential savings available through Illinois Shines. Answering questions and overcoming objections.
• Assist participants in completing the enrollment process using Common Energy's enrollment platform.
• Travel to assigned offsite enrollment events.
• Set up and maintain Common Energy's outreach table and marketing materials.
• Build relationships with visitors, community partners, vendors, and event participants.
• Meet or exceed daily, weekly and monthly goals.

Requirements

• Enthusiastic, outgoing, and comfortable talking to people you have never met.
• You MUST have transportation
• Strong interpersonal and communication skills with the ability to engage comfortably with diverse members of the public.
• Must be reliable, punctual, professional and enthusiastic.
• Ability to work in a fast-paced, customer-facing environment and remain professional under pressure.
• Comfortable using a tablet, laptop, or other electronic enrollment equipment.

What We Provide

• Comprehensive training on the Illinois Shines Program and enrollment process.
• All necessary marketing, educational materials, enrollment equipment and technology.
• Ongoing support from the Common Energy Community Engagement team.

Compensation and Other Good Stuff

• Attractive hourly wages
• Work with and learn from the best: Our team includes experts across the energy sector
• One team, no politics.

Company Values and Diversity

Common Energy believes that a diverse team enhances our company’s performance and outcomes for our clients. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our business.
As an Equal Opportunity Employer, Common Energy welcomes applicants from all walks of life. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.