Community Outreach & Engagement Specialist (Hybrid, NC)

Alliance Health in; Fayetteville (NC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid/Remote options

Generous retirement savings plan

Paid time off

Job summary

Alliance Health in Fayetteville, NC, seeks an In Reach and Engagement Specialist to support the Transition to Community Living program. The role combines assessments, education, and field-based support while traveling across Cumberland and nearby counties to assist members with housing and service access.

The position is full-time and hybrid, requiring onsite reports when needed and extensive travel. Strong knowledge of Medicaid, WHAM, IPS-SE, and person-centered planning is preferred, with

Qualifications

• Knowledge of Medicaid basic, enhanced MHSUD, and waiver benefits plans
• Knowledge of 1915(b) and (c) waiver services and related licensure
• Strong interpersonal and written/verbal communication skills
• Detail oriented and able to organize multiple tasks and priorities
• Proficiency in Microsoft Office products (Word, Excel, Outlook)

Responsibilities

• Complete Assessments to determine community needs
• Educate members about transitions to community living and housing options
• Provide field-based support and accompany members on housing visits
• Collaborate with Care Team and Alliance departments
• Engage with providers and external stakeholders to expand resources
• Maintain caseloads and ensure timely documentation
• Ensure compliance with policies and procedures

Skills

Motivational Interviewing

Interpersonal communication

Written communication

Conflict resolution

Time management

MS Office

Flexibility

Education

High school diploma or GED

Bachelor’s degree in human services preferred

Master’s degree in human service-related field preferred

Tools

MS Office

Job description

Alliance Health in Fayetteville, NC, seeks an In Reach and Engagement Specialist to support the Transition to Community Living program. The role combines assessments, education, and field-based support while traveling across Cumberland and nearby counties to assist members with housing and service access.

The position is full-time and hybrid, requiring onsite reports when needed and extensive travel. Strong knowledge of Medicaid, WHAM, IPS-SE, and person-centered planning is preferred, with