Community Outreach Counselor – Independence Coach

Successful Living; Iowa City (IA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Sign-on Bonus

Referral Bonus

Health Insurance

PTO

Vacation Time

Sick Time

Personal Day

Holiday Pay

Employee Assistance Program

IRA

Mileage Reimbursement

Staff Training

Job summary

Successful Living is seeking a Mental Health Support Specialist to work with adults 18+ who live with chronic mental illness. The MHSS supports clients in Housing, Outreach, or Day Habilitation, with 3 full‑time openings in Outreach.

The role involves counseling, skill building, and promoting independence in community settings. Typical hours are 9am–5pm, Monday–Friday, with some nights/weekends and no overtime.

Qualifications

• Required: High school diploma or equivalent and 1+ years of human service experience.
• Preferred: Bachelor’s degree in a human service field (Social Work, Counseling, Psychology, Sociology).
• Must pass multiple background checks and have a valid driver’s license.

Responsibilities

• Facilitate progress toward client goals and provide coaching and counseling.
• Identify triggers and develop symptom management strategies and coping skills.
• Develop natural supports and encourage community integration and independence.
• Monitor physical health and encourage healthy practices.
• Administer medications in compliance with program guidelines.
• Maintain confidentiality in accordance with HIPAA.

Skills

Interpersonal skills

Active listening

Problem solving

Independent work

Time management

Writing

Meet deadlines

Education

High school diploma or equivalent

Bachelor’s degree in a human service field (preferred)

Tools

Microsoft Office

SharePoint

OneDrive

Job description

Successful Living is seeking a Mental Health Support Specialist to work with adults 18+ who live with chronic mental illness. The MHSS supports clients in Housing, Outreach, or Day Habilitation, with 3 full‑time openings in Outreach.

The role involves counseling, skill building, and promoting independence in community settings. Typical hours are 9am–5pm, Monday–Friday, with some nights/weekends and no overtime.