Community Outreach Coordinator, Little Learners

TVCCA - Thames Valley Council for Community Action, Inc.; Norwich (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

403B Retirement Plan

Medical, Dental, Vision, Life benefits

Paid Holidays and sick time

Job summary

TVCCA - Thames Valley Council for Community Action, Inc. is seeking a candidate to join their team and support the enrollment process for Little Learners programs. The role involves client interaction, ensuring data accuracy, and compliance with relevant standards.

The ideal candidate should have a high school diploma, strong data management skills, and be bilingual in Spanish. Additionally, flexibility to work evenings and weekends is required, along with a valid driver's license and good health statement.

Qualifications

• 3 years of experience in data entry and management.
• Strong data management and computer skills.
• Flexibility to work evenings and weekends.

Responsibilities

• Support enrollment process for the Little Learners programs.
• Ensure accuracy of intake data.
• Make contact with families and local agencies for referrals.

Skills

Data entry

Customer service

Interpersonal skills

Bilingual Spanish speaking

Education

High School Diploma or equivalent

Tools

Database software

Job description

Job Summary

This position works within a team, having direct contact with clients, staff and community partners while working closely with the Enrollment Manager to support the enrollment process. Responsible for marketing, recruiting and completing the intake application process for potential eligible families into the Little Learners programs while ensuring compliance with licensing, funders and NAEYC accreditation. The intake process will include making direct contact with families and local agencies for referrals and scheduling, while ensuring all intake data is accurate, complete, readable, and scanned into the database system. Being able to use various software and having a detailed comprehensive approach is a critical component to this position.

Benefits

• 403B Retirement Plan
• Medical, Dental, Vision, Life & Accidental Death benefits, short-term disability, long-term disability and voluntary benefits
• 13 paid Holidays, vacation/sick time

Qualifications

• High School Diploma or equivalent with three years of experience in data entry, data management and interacting with others.
• Must possess strong data management and computer skills, including the ability to learn and utilize relevant software programs.
• Excellent customer service and interpersonal skills.
• Must have flexibility to work evenings and weekends for community events as needed.
• Obtain a TVCCA Staff Statement of Good Health.
• Possess a valid driver’s license, good driving record and daily access to a reliable and insured motor vehicle.
• Bilingual Spanish speaking required.