Community Outreach Coordinator

SFCC Santa Fe Community College; Santa Fe (NM); On-site; USD 38,000 - 46,000; Full time

Job summary

The Santa Fe Community College seeks a Community Outreach Coordinator to develop, implement, and evaluate outreach strategies that build a pipeline of prospective students and help meet enrollment goals. This role collaborates with Recruitment, Dual Credit, and Marketing & Public Relations to align outreach with institutional priorities and measure impact on applications.

Duties include identifying target populations, forming partnerships with community organizations and schools, using CRM

Qualifications

• Bachelor's Degree in a relevant field.
• At least three years of job-related experience.
• Fluency in Spanish preferred.

Responsibilities

• Develop, implement, and evaluate outreach strategies to build a pipeline of prospective students.
• Translate outreach efforts into measurable engagement and enrollment outcomes.
• Identify target populations and geographic areas to increase awareness and enrollment.
• Build partnerships with community organizations, schools, and agencies.
• Utilize CRM systems to track outreach and follow up with leads.
• Coordinate outreach with Recruitment, Dual Credit, and MPR.
• Deliver presentations and programming that generate interest and lead to applications.

Job description

Compensation: Salary Grade: CS114 Minimum starting rate: $41,790.00 Final offer will be based on relevant experience, education, and other applicable factors. Compensation Type: Salary Employment Type: Regular FLSA: Exempt Scheduled Weekly Hours: 40

Position Summary

The Community Outreach Coordinator is responsible for developing, implementing, and evaluating outreach strategies that build and sustain a pipeline of prospective students and contribute to the College’s enrollment goals. This position cultivates and maintains strategic partnerships with community organizations, schools, and agencies to support long- term student engagement and enrollment pathways. Working collaboratively with Recruitment, Dual Credit, and Marketing & Public Relations (MPR), this role ensures outreach efforts are aligned with institutional priorities and result in measurable engagement, applications, and enrollment outcomes.

Duties & Responsibilities

• Develop, implement, and evaluate outreach strategies that build and sustain a pipeline of prospective students.
• Translate outreach efforts into measurable engagement and enrollment outcomes.
• Identify and engage target populations and geographic areas to increase awareness, access, and enrollment.
• Build and maintain strategic partnerships with community organizations, schools, and agencies.
• Utilize CRM systems to track outreach, monitor engagement, and ensure timely follow-up.
• Coordinate outreach efforts with Recruitment, Dual Credit, and MPR.
• Deliver presentations and programming that generate interest and lead to applications.
• Provide pre-enrollment guidance to move students from interest to enrollment.
• Analyze outreach effectiveness using data and recommend improvements.
• Support Dual Credit outreach efforts.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Develop, implement, and evaluate outreach strategies that build and sustain a pipeline of prospective students.
• Translate outreach efforts into measurable engagement and enrollment outcomes.
• Identify and engage target populations and geographic areas to increase awareness, access, and enrollment.
• Build and maintain strategic partnerships with community organizations, schools, and agencies.
• Utilize CRM systems to track outreach, monitor engagement, and ensure timely follow-up.
• Coordinate outreach efforts with Recruitment, Dual Credit, and MPR.
• Deliver presentations and programming that generate interest and lead to applications.
• Provide pre-enrollment guidance to move students from interest to enrollment.
• Analyze outreach effectiveness using data and recommend improvements.
• Support Dual Credit outreach efforts.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelors Degree
• Three years job related experience.

Preferred Qualifications

• Fluency in Spanish.
• Experience with database and/or customer relationship management.
• Experience in Higher Education.
• Experience in Student Recruitment.

Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to occasionally lift 20 lbs. Frequent standing, sitting and walking.

Condition of Employment

Must possess and maintain a valid driver's license.

Work Hours

This position is located at Santa Fe Community College. Typically, 8:00 a.m. - 5:00 p.m., Monday through Friday. May be required to work after hours and/or weekends.

EEO Statement

As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

ADA Statement

The SFCC is an EOE and Affirmmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

Recruiting Statement

Santa Fe Community College is a Hispanic-serving institution, which neighbors the eight northern Indian pueblos in Northern New Mexico. We are committed to attracting and retaining highly qualified and diverse faculty and staff. SFCC strives to make our campus a place where all individuals feel welcome, nurtured, and valued. At the heart of SFCC's mission - Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad - is a commitment that higher education and opportunity should be open to everyone. SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff. Join the SFCC team in working to empower students and strengthen community!

About Us

For more than 35 years, Santa Fe Community College has been the gateway to success for individuals and the community by providing affordable, high-quality educational programs that serve the social, cultural, technological and economic needs of a diverse community. SFCC is designated a Best for Vets and a Military Friendly school. The college serves more than 13,000 students per year in its credit, noncredit and adult programs. For further information, call 505-428-1000.

Mission and Strategic Plan

Empower Students, Strengthen Community. Empoderar a los estudiantes, fortalecer a la comunidad. SFCC values the strengths and contributions across all backgrounds, cultures, and identities and commits to examining and addressing systemic biases to deliver respect, equity, and access for all. SFCC valora la fortaleza y contribuciones por parte de todos los orígenes, culturas e identidades y se compromete a examinar y abordar prejuicios sistémicos para brindar respeto, equidad y acceso a todos.