Community Outreach Coordinator

TXM ER & Hospital; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Life Insurance

Disability benefits

Paid time off

Paid holidays

Bereavement leave

Jury duty leave

Family leave

EAP

Discounted visits

Job summary

TXM ER & Hospital in Manor seeks a Community Outreach Coordinator to build relationships with local employers, schools, and community groups and to represent the hospital at events.

The role involves planning and staffing outreach events, coordinating messaging with the marketing team, tracking results, and ensuring patient privacy in all communications. Occasional evenings and weekends may be required.

Qualifications

• Experience in community outreach, business development, marketing, or public relations.
• Comfort presenting to groups and representing the organization publicly.
• Strong written and verbal communication with the ability to speak on behalf of the hospital.
• Ability to work independently, plan events, and travel locally.
• Availability for occasional evenings and weekends when community events require it.

Responsibilities

• Build and maintain relationships with local employers, schools, churches, civic groups, and community organizations in Manor and the surrounding area.
• Represent TXM ER & Hospital at community events, health fairs, and local business and civic meetings.
• Plan, staff, and evaluate outreach events, screenings, and education sessions.
• Build referral relationships with area clinics, urgent cares, EMS, and physician practices.
• Support local marketing execution across print, digital, social, and signage, consistent with TXM brand guidelines.
• Produce community-facing materials and coordinate messaging and approvals with the marketing strategist.
• Track outreach activity, referral sources, and event outcomes, and report results to leadership.
• Gather community and patient feedback and route service concerns to the appropriate leader.
• Route media and sponsorship requests through leadership before making any public commitment.
• Protect patient privacy in all outreach, marketing, and social media activity.
• Have a deep understanding of our services and offerings at TXM to be able to speak to business development.
• Work collaboratively with Detox Coordinator in strategic planning of referral sources.

Skills

Community outreach

Public speaking

Communication

Travel locally

Tools

Social media tools

Basic design tools

Job description

Job Title

Community Outreach Coordinator

Department

MarketingReports To:

Reports To

VP of OperationsLocation:

Location

TXM ER & Hospital - Manor

FLSA Status

Exempt

Employment Type

Full Time (1.0 FTE), salaried- rotating call

Shift Available

Business HoursSchedule:

Business Hours Schedule

Business hours, with occasional evenings and weekends for community eventsAbout TXM ER & HospitalTXM ER & Hospitalis building a high-accountability, patient-centeredmicro hospitalplatform designed to deliverprompt, high-quality care close to the communities we serve. We value team members who act with urgency, communicate clearly, take ownership, and work collaboratively across functions to solve problems quickly and safely. Our hospital has 6 ER beds, 6 Inpatient Beds, and 2 OR's. We have radiology, laboratory, dietary, and pharmacy services on site. Our culture expects people to:put the patient first in decisions and daily behaviorsupport teammates and communicate directly and respectfullyadapt to changing patient volumes and operational needscontribute beyond narrow job boundaries when neededmaintain professionalism, reliability, and follow-through

About TXM

At TXM, patient-first is not a slogan. It is a job requirement. All team members are expected to:prioritize patient safety, dignity, and service in every interactionrespond promptly to patient and family needsescalate issues early when patient care, safety, or experience may be affectedcommunicate clearly and compassionatelysupport efficient throughput without compromising quality or complianceprotect privacy, confidentiality, and regulatory standardsalways

Key Responsibilities

• Build andmaintainrelationships with local employers, schools, churches, civic groups, and community organizations in Manor and the surrounding area
• Represent TXM ER & Hospital at community events, health fairs, and local business and civic meetings
• Plan, staff, and evaluate outreach events, screenings, and education sessions
• Build referral relationships with area clinics, urgentcares, EMS, and physician practices
• Support local marketing execution across print, digital, social, and signage, consistent with TXM brand guidelines
• Produce community-facing materials and coordinate messaging and approvals with the marketing strategist
• Track outreach activity, referral sources, and event outcomes, and report results to leadership
• Gather community and patient feedback and route service concerns to theappropriate leader
• Route media and sponsorship requests through leadership before making any public commitment
• Protect patient privacy in alloutreach, marketing, and social mediaactivity
• Have a deep understanding of our services and offerings at TXM to be able to speak to business development
• Work collaboratively with Detox Coordinatorin strategic planning of referral sources

Required Qualifications

• Experience in community outreach, business development, marketing, or public relations
• Comfort presenting to groups andrepresentingan organization in public settings
• Strong written and verbal communication, and the judgment to speak carefully on behalf of the hospital
• Ability to work independently, plan events, and travel locally
• Availability for occasional evenings and weekends when community events require it

Preferred Qualifications

• Healthcare marketing or hospital outreach experience
• Existing relationships in Manor, Travis County, or the greater Austin market
• Experience with social media content and basic design tools
• Bilingual English/Spanish

Physical and Work Environment Requirements

• Regular local travel to community events, businesses, schools, and partner organizations
• Prolonged standing and walking at events, including outdoors in variable Texas weather
• Setting up and breaking down event displays, tables, and materials
• Lifting and carrying event materials and equipment up to 40 pounds
• Prolonged sitting and screen use for planning, content, and reporting work
• Ability to speak clearly to groups and to be heard in noisy public settings
• Availability for occasional evenings and weekends
• Incidental exposure to patient care areas, with compliance to infection control and privacy requirements

Benefits Eligible at TXM

• Health/Prescription, Dental, and Eye coverage that start with60 daysof hire (the 1stday of the month after 1successfulmonth of hire)
• Life Insurance
• Short and Long TermDisability
• Paid Time Off (PTO)
• Paid holidays
• Bereavement leave
• Jury duty leave
• Family and medical leave eligibility
• Employee Assistance Program (EAP)
• Discounted Hospital Visits

Equal Employment Opportunity Statement

TXM ER & Hospitalis an equal opportunity employer. We are committed to creating and maintaining a workplace in which all employees and applicants are treated with respect and provided equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable Accommodation Statement

TXM ER & Hospitalprovides reasonable accommodations to qualified individuals with disabilities and to applicants needing accommodations in the application or interview process, consistent with applicable law.