Community Outreach Analyst-General Internal Medicine

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 52,000 - 66,000; Full time

Job summary

The Ohio State University Wexner Medical Center seeks a highly motivated Community Outreach Analyst to advance engagement, access, and operations for the General Internal Medicine Complex Care Program in Ohio. The role coordinates outreach initiatives and strengthens referral pathways to improve care for individuals with complex healthcare needs.

You will build relationships with health systems, community partners, and care teams to promote collaboration, assist with intake, and navigate

Responsibilities

• Advance community engagement, referral development, patient access, and program operations.
• Serve as a liaison among patients, caregivers, referring providers, healthcare organizations, community partners, and the interdisciplinary Complex Care team.
• Strengthen awareness of program services and improve access to care for individuals with complex healthcare needs.
• Develop and coordinate community engagement, educational, and outreach initiatives to increase awareness, strengthen referral pathways, and expand access to care throughout Ohio.
• Cultivate relationships with healthcare providers, hospitals, advocacy organizations, community agencies, and institutional partners to promote collaboration and program growth.
• Assist patients and families in navigating complex healthcare systems.
• Support referral and intake processes, verify program eligibility, facilitate patient access and scheduling, and assist individuals transitioning to adult care.
• Collaborate with physicians, nursing, social work, dietitians, administrative staff, and external providers to ensure seamless care coordination and a high-quality patient experience.

Job description

Current Employees and Students: Please log in to Workday to use the internal job search and application process.

The OSU General Internal Medicine (GIM) Complex Care Program seeks a highly motivated and patient-centered Community Outreach Analyst to advance community engagement, referral development, patient access, and program operations. This position serves as a key liaison among patients, caregivers, referring providers, healthcare organizations, community partners, and the interdisciplinary Complex Care team, working to strengthen awareness of program services and improve access to care for individuals with complex healthcare needs.

The Community Outreach Analyst develops and coordinates community engagement, educational, and outreach initiatives designed to increase awareness of the Complex Care Program, strengthen referral pathways, and expand access to care throughout Ohio. The position cultivates relationships with healthcare providers, hospitals, advocacy organizations, community agencies, and institutional partners, serving as a resource and connector to promote collaboration, support program growth, and assist patients and families in navigating complex healthcare systems.

In addition to outreach and relationship-building activities, the Community Outreach Analyst supports referral and intake processes, verifies program eligibility, facilitates patient access and scheduling, and assists individuals with complex medical, developmental, congenital, and pediatric-onset conditions as they transition into adult healthcare services. The position collaborates closely with physicians, nursing, social work, dietitians, administrative staff, and external providers to ensure seamless care coordination, efficient program operations, and a high-quality patient experience.

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.