Community Outreach Analyst-General Internal Medicine

Ohio State University; United States; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Job summary

Ohio State University’s General Internal Medicine Complex Care Program seeks a dedicated Community Outreach Analyst to strengthen community engagement, improve referral pathways, and expand access to care for patients with complex healthcare needs.

You will collaborate with physicians, nurses, social work, and community partners to coordinate outreach initiatives, verify program eligibility, assist with scheduling, and support seamless care transitions from pediatric-adult populations as they

Qualifications

• Experience coordinating community outreach and educational initiatives.
• Ability to collaborate with multi-disciplinary teams.
• Experience assisting patients navigating complex healthcare systems.

Responsibilities

• Advance community engagement and referral development.
• Support patient access and scheduling.
• Coordinate outreach initiatives to increase awareness of services.
• Serve as liaison among patients, providers, and community partners.

Skills

Community outreach

Stakeholder engagement

Program coordination

Patient access

Relationship building

Job description

Job Title

Community Outreach Analyst

Department

Medicine | IM General Internal Medicine

Additional Information

Location: Starling Loving Hall (0176)

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The OSU General Internal Medicine (GIM) Complex Care Program seeks a highly motivated and patient-centered Community Outreach Analyst to advance community engagement, referral development, patient access, and program operations. This position serves as a key liaison among patients, caregivers, referring providers, healthcare organizations, community partners, and the interdisciplinary Complex Care team, working to strengthen awareness of program services and improve access to care for individuals with complex healthcare needs. The Community Outreach Analyst develops and coordinates community engagement, educational, and outreach initiatives designed to increase awareness of the Complex Care Program, strengthen referral pathways, and expand access to care throughout Ohio. The position cultivates relationships with healthcare providers, hospitals, advocacy organizations, community agencies, and institutional partners, serving as a resource and connector to promote collaboration, support program growth, and assist patients and families in navigating complex healthcare systems. In addition to outreach and relationship-building activities, the Community Outreach Analyst supports referral and intake processes, verifies program eligibility, facilitates patient access and scheduling, and assists individuals with complex medical, developmental, congenital, and pediatric-onset conditions as they transition into adult healthcare services. The position collaborates closely with physicians, nursing, social work, dietitians, administrative staff, and external providers to ensure seamless care coordination, efficient program operations, and a high-quality patient experience.

Benefits

Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

Equal opportunity

The university is an equal opportunity employer, including veterans and disability.