Community Operations Leader — Growth & Five-Star Service

Mark--taylor-Residentia; Phoenix (AZ); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Housing discounts

401(k) with company match

Paid time off & holidays

Medical, Dental, and Vision benefits

Career growth opportunities

Job summary

Mark-Taylor is seeking a Manager of Community Operations (Community Manager) for The Hillburn in Phoenix, AZ. You will oversee maintenance, operations, and financial performance of luxury multifamily communities while delivering five-star service.

The role requires 2+ years of property management experience, strong leadership, and proficiency in property software like Resman or Yardi. We offer competitive compensation and comprehensive benefits.

Qualifications

• 2+ years of property management in luxury multifamily settings.
• Demonstrated coaching and development ability.
• BA degree preferred or equivalent professional experience.
• Financial acumen with proficiency in Microsoft Office Suite.
• Excellent communication and professional presence.
• Experience with Resman or Yardi is desirable.

Responsibilities

• Meet or exceed revenue targets by setting rent rates and managing operating expenses.
• Coach and inspire a team of administrative and service personnel.
• Oversee hiring and performance management through HR processes.
• Conduct regular property inspections and manage improvement plans.

Skills

Property management

Communication skills

Coaching & development

Financial acumen

Education

BA degree or equivalent professional experience

Tools

Resman

Yardi

Job description

Mark-Taylor is seeking a Manager of Community Operations (Community Manager) for The Hillburn in Phoenix, AZ. You will oversee maintenance, operations, and financial performance of luxury multifamily communities while delivering five-star service.

The role requires 2+ years of property management experience, strong leadership, and proficiency in property software like Resman or Yardi. We offer competitive compensation and comprehensive benefits.