Community & Operations Director

Elmington; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

Bedrock Property Management seeks a Community Director to lead day-to-day operations, oversee staff, manage vendor relationships, and drive leasing and financial performance for the community.

The role emphasizes delivering exceptional resident experiences, maintaining compliance with laws, and promoting occupancy growth through proactive management and events. Strong leadership and communication are essential.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational abilities to juggle priorities and deadlines.
• Customer-focused mindset with a drive for service excellence.
• Ability to meet revenue targets by optimizing occupancy and financials.
• Proven experience leading teams and coordinating operations.
• Act as the primary face of the company to residents, vendors, and staff.
• Curious about continuous improvement and property optimization.
• Demonstrates attentive listening and problem-solving.
• Energetic, proactive, and goal-oriented.

Responsibilities

• Provide exemplary customer service and create a welcoming environment for residents.
• Manage daily/weekly financial reports and property-related documentation.
• Ensure compliance with fair housing standards and applicable laws.
• Mentor and supervise onsite staff; communicate policies and company updates.
• Represent the company professionally to residents, vendors, and owners.
• Oversee maintenance requests and vendor relations to ensure timely resolution.
• Maintain resident files securely and manage occupancy and retention efforts.
• Drive community performance through events and marketing, focusing on retention.
• Perform additional duties as assigned.

Skills

Communication

Organization

Customer service

Revenue goals

Staff management

Representative

Attention to detail

Active listening

Energy and resilience

Job description

Bedrock Property Management seeks a Community Director to lead day-to-day operations, oversee staff, manage vendor relationships, and drive leasing and financial performance for the community.

The role emphasizes delivering exceptional resident experiences, maintaining compliance with laws, and promoting occupancy growth through proactive management and events. Strong leadership and communication are essential.