Community Mortgage Lending Navigator

Cathay Bank in; El Monte (CA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Cathay Bank seeks a motivated Mortgage Assistant to support the Community Mortgage Lending Officer in originating conventional residential mortgages for low to moderate income borrowers. You will visit realtors, assist with loan applications, and help ensure timely processing.

The role requires strong sales and customer service skills, with emphasis on compliance, documentation, and teamwork within Cathay Bank’s mortgage team.

Qualifications

• Associate's degree preferred.
• Minimum 3 years of related work experience.
• Enthusiastic, self-motivated with ability to interpret and analyze customers' needs.
• Bilingual in Spanish is preferable.

Responsibilities

• Train and learn under the guidance of the CMLO to originate conventional residential mortgages.
• Assist the CMLO in building relationships and soliciting residential mortgage loans with realtors, builders and developers.
• Interview applicants to develop information concerning their applications.
• Prepare and process forms and disclosures for residential loans to comply with regulations and laws.
• Follow up current loans to ensure conformity with terms.
• Represent Cathay Bank in the community and build the brand.
• Assist in obtaining documentation needed to close loans promptly.
• Maintain pipeline reports and status updates for management.

Skills

Excellent sales and customer service

Bilingual in Spanish (preferred)

Organized and detail oriented

PC proficiency (intermediate)

Education

Associate's degree preferred

Job description

Cathay Bank seeks a motivated Mortgage Assistant to support the Community Mortgage Lending Officer in originating conventional residential mortgages for low to moderate income borrowers. You will visit realtors, assist with loan applications, and help ensure timely processing.

The role requires strong sales and customer service skills, with emphasis on compliance, documentation, and teamwork within Cathay Bank’s mortgage team.