Community Manager- Willow Lake

Peak Living; Stone Mountain (GA); Presencial; USD 52.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO 3 weeks

Holidays and time off

Medical/Dental/Vision plans

401k matching

Referral program

Employee assistance program

Employee appreciation events

Descripción de la vacante

Peak Living is seeking a qualified Community Manager to join our team. Under the direction of the Regional Manager, the Community Manager supports all aspects of community operations, supervising associates and upholding leasing standards.

The role emphasizes customer service, marketing leadership, lease administration, and financial stewardship to maximize occupancy and profitability. English communication and a valid driver's license are required.

Formación

• Three years' experience as onsite Community Manager or Assistant in multi-family housing or similar.
• High school diploma or equivalent required.
• CAM or ARM certification preferred.

Responsabilidades

• Supervise all community associates.
• Support and participate in customer service and leasing standards.
• Respond to resident requests promptly and courteously and provide solutions to issues.
• Direct all marketing efforts.
• Prepare all paperwork for new and renewal lease agreements.
• Determine lease renewal rates and deliver renewal letters.
• Recommend rental rate adjustments or concessions to increase activity.
• Review resident files and balances, collect on delinquencies, enforce the lease to maximize revenue.
• Prepare weekly and monthly reports and related spreadsheets.
• Organize resident activities, newsletters, and retention programs.
• Identify areas for improvement to boost efficiency, productivity, and profitability.
• Research competition quarterly to align rates and deposits with market conditions.
• Collect, post, and deposit rents and other community income daily.
• Lead budgeting for occupancy, collections, and expenses.

Conocimientos

Customer service

Property management

Staff supervision

Budgeting

Marketing

Lease administration

Educación

High school diploma

CAM or ARM certification preferred

Descripción del empleo

Peak Living is currently seeking a qualified Community Manager to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct all marketing efforts.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Valid driver's license.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events