Assistant Community Manager- Hello Apartments

Peak Living; Minneapolis (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

3 Weeks PTO

Holidays & Floating

Health Plans

401k matching

Referral Bonus

Employee Assistance

Appreciation Events

Job summary

Peak Living is seeking an Assistant Community Manager to support the Community Manager in our multi-family communities. The role focuses on leasing, customer service, and daily operations to ensure a safe, well-managed property.

You will assist with rent collection, lease paperwork, and coordinating leasing marketing efforts while helping supervise on-site staff and drive resident satisfaction at Peak Living.

Qualifications

• Minimum of three (3) years’ experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality or similar.
• CAM or ARM certification required.
• Must be able to communicate effectively with customers/residents in English.

Responsibilities

• Support the Community Manager in supervising all community associates.
• Assist leasing, marketing, and customer service activities.
• Prepare paperwork for new and renewal leases.
• Collect rents and security deposits and manage delinquencies.
• Support budgeting, occupancy targets, and overall community operations.
• Assist in resident loyalty and retention initiatives.

Skills

Customer service

English communication

Lease administration

Education

CAM or ARM certification

Job description

Peak Living is currently seeking a qualified Assistant Community Manager to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Community Manager, the Assistant Community Manager supports and assists in all aspects of community operations.

Responsibilities

• Supports the Community Manager in the supervision of all community associates.
• Supports and participates in fulfilling the customer service and leasing.
• Assist and/or support leasing and marketing efforts.
• Assist in preparing all paperwork specific to new and renewal leases.
• Recommend rental rate adjustments or concessions to the Community Manager.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease agreement.
• Assist the Community Manager in resident loyalty and retention initiatives.
• Assist the Community Manager in organizing daily work and community operations.
• Collect, post, and deposit rents/security deposits and other community income.
• Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.

Qualifications

• A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality or similar.
• CAM or ARM certification.
• Must posses the ability to deal effectively with customers/residents.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events