Community Manager - Shawnee Place

Episcopal Retirement Services; Springfield (OH); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Discounted meals

Medical insurance

Dental insurance

Vision insurance

Wellness perks

Job summary

Episcopal Retirement Services seeks a Community Manager for Shawnee Place in Springfield, OH. The role oversees operations of an ERS housing community, ensuring services and facilities meet ERS standards and resident satisfaction remains high.

Essential duties include marketing the community, managing waitlists and budgets, handling rent and receivables, and ensuring compliance with HUD/HOME/tax credit regulations. Flexibility and strong teamwork are valued.

Qualifications

• Two years prior experience in a similar position required.
• Knowledge of HUD and tax credit regulations preferred.
• Able and willing to work flexible hours.
• Be supportive of team and process-based organizational culture.
• Able to read, write, and communicate effectively in English.
• Able to relate to and work with the elderly and varied residents.
• Able to work independently with integrity and with others.
• Attends continuing education on HUD/HOME/811 and tax credit regulations.

Responsibilities

• Markets the community, maintains census and waitlists, processes applications and tours.
• Keeps informed on HUD, HOME, 811 and tax credit regulations.
• Ensures residents comply with leases and house rules per HUD/Tax Credit.
• Manages recertifications and verifies information before dates.
• Completes HAP vouchers and submits to TRACS.
• Assists in developing and maintaining annual budget.
• Ensures rent statements and receivables are printed, verified, and distributed.
• Ensures timely rent collection and deposits; uses OneSite for payments.
• Approves accounts payable to meet vendor due dates.
• Conducts Community Meetings and supports Resident Council; creates monthly calendar.
• Supports Wellness environment via Wellness Committee.
• Develops relationships with local government and community groups.
• Manages the commercial property in the building.
• Adheres to ERS policies including safety and Corporate Compliance.

Skills

Two years experience

HUD regulations

Flexible hours

Team oriented

English communication

Empathy with residents

Independent with integrity

Continuing education

Residential property management

Job description

Position: Community Manager - Shawnee Place

Location: Springfield, OH

Job Id: 3442

# of Openings: 1

Episcopal Retirement Services has been voted one of Cincinnati's TOP EMPLOYERS for 17 years running and we are hiring passionate professionals.

Episcopal Retirement Services has an award-winning culture and a robust mix of available benefits and perks that may include, discounted meals, medical, dental, vision insurance, and other wellness perks. To learn more about ERS and our award-winning culture: https://youtu.be/3jEMW29lmCs

When you love what you do, it shows!

Position Purpose: The primary purpose of this position is to oversee and manage the operations of an ERS housing community in accordance with HUD and tax credit regulations ensuring that services and facilities are maintained in accordance with ERS's standards and that resident satisfaction remains at or exceeds ERS's expected levels.

Essential Functions

• Markets the community in our target area; maintains census and waitlist to ensure occupancy levels are maintained at budgeted levels. Manages the waitlist, to include processing applications and giving tours.
• Keeps informed and updated on all HUD, HOME, 811 and tax credit regulations and policies.
• Ensures that all residents comply with the lease, house rules, pet rules and all other policies of the community in accordance with HUD/Tax Credit.
• Ensures all recertification papers are signed and sent out as mandated by HUD/LIHTC regulations. Verifies receipt of needed information prior to each resident’s recertification date.
• Completes HAP vouchers and submits to TRACS.
• Assists in developing the annual budget for the community and ensures that operations are maintained within the annual budget.
• Ensures that monthly rent statements and other accounts receivables notifications are printed, verified, and distributed on a monthly basis as needed. Ensures the rent is collected, information is put into OneSite and the payments are deposited in the bank in a timely manner.
• Approves accounts payable in a timely manner so that vendors are paid by the due dates.
• Conducts regularly scheduled Community Meetings and supports Resident Council, if applicable. Ensures the creation of the monthly activity calendar and assists with activities as requested/needed.
• Supports a wellness environment in the community through a Wellness Committee.
• Develops and maintains relationships with local government officials and community groups.
• Manages the commercial property located in the building.
• Adheres to all of ERS's policies and procedures including our safety and Corporate Compliance programs.

Minimum Qualifications

• Two years prior experience in a similar position required.
• Knowledge of HUD and tax credit regulations preferred.
• Able and willing to work flexible hours
• Be supportive of team and process base organizational culture.
• Able to read, write, and communicate effectively in the English language.
• Able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the essential functions of the position can be fully met.
• Able to relate to and work with the elderly, emotionally upset, and at times, hostile people within the community.
• Able and willing to work independently with flexibility and integrity, as well as effectively and harmoniously with team members, residents, family members, volunteers, government agencies/personnel, and the general public.
• Attends and participates in continuing education programs designed to keep current with changes HUD, HOME, 811 and tax credit regulations.

Episcopal Retirement Services is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.