HOA Community Manager (Portland Hybrid)

Aperion Management Group; Portland (OR); On-site; USD 58,000 - 60,000; Full time

Job summary

A professional management company in Oregon is hiring a Community Manager to manage a small portfolio of Homeowners Associations with a focus on building strong relationships. This hybrid role offers both remote and on-site responsibilities. Candidates should have prior experience in community management and be proficient in Microsoft Office. Ideal for someone looking to make a meaningful impact in community management with flexible work arrangements.

Qualifications

• Experience in Community Association Management or equivalent required.
• CMCA certification preferred.
• At least 18 years old with valid Oregon Driver’s License.

Responsibilities

• Serve as the main point of contact for homeowners and board members.
• Prepare for and attend board and owner meetings.
• Maintain up-to-date records and draft homeowner communications.

Skills

Communication skills

Organization

Customer service

Time management

Education

High School Diploma

Two Year college degree preferred

Tools

Microsoft Office (Word, Excel, Access, Power Point)

Job description

EMPLOYMENT: Regular / Full-Time
COMPANY: Aperion Management Group
LOCATION: Portland, OR (Hybrid*)
REPORTS TO: Senior Community Manager
SUPERVISES: N/A
WAGE RANGE DOE: $58,000 - $60,000

WHO IS APERION: Aperion Management Group, LLC is an Accredited Association Management Company (AAMC) based in beautiful Bend, Oregon. We specialize in Homeowners Association (HOA) management throughout Oregon, including Bend, Redmond, Medford, Eugene, Salem, Portland and surrounding areas. Our mission is to provide service to the homeowners of our clients that exceeds industry standards and enhances their sense of community.
We help solve problems. Our office is fast paced, demanding at times, but above all, we have created a culture that embraces a “team” philosophy (#teamAperion!). Our staff cites our culture, life/work balance and potential for growth as the top reasons they choose to work for Aperion.
We believe in setting the standards for our market and leading the charge in innovation by offering cutting edge technology for our management, accounting, and maintenance services.
Look us up online via our website (www.aperionmgmt.com), on Facebook (https://www.facebook.com/aperionmanagementgroup) or on Linkedin (https://www.linkedin.com/company/aperion-management-group-llc).

JOB SUMMARY

We’re hiring a Community Manager with previous HOA management experience to take on a small, well-defined portfolio of communities. This hybrid role offers the flexibility of remote work combined with meaningful in‑person engagement, without the overwhelm of an oversized portfolio.

You’ll work closely with a limited number of volunteer HOA boards, building strong, trust‑based relationships and helping their communities run smoothly — from daily operations to long‑term planning.

What You’ll Be Responsible For

Lead Day-to-Day Operations: Serve as the main point of contact for homeowners and board members. Track requests, manage vendors, and keep the community running efficiently.

Board Support & Meeting Management: Prepare for and attend board and owner meetings (a mix of in‑person and virtual), take minutes, and follow up on decisions and action items.

Architectural Review Coordination: Assist the Assistant Community Manager in the ARC process in partnership with boards and consultants, ensuring guidelines are upheld and communication is clear.

Special Project Oversight: Facilitate board‑approved improvements, maintenance, or vendor changes, making sure timelines and budgets stay on track.

Admin & Communication: Maintain up‑to‑date records, draft homeowner communications, and coordinate annual and board meetings.

Compliance Oversight: Work with inspection staff and assist with consistent enforcement and homeowner correspondence as needed.

Why This Role Is Different than Other Community Manager Roles

Small, focused portfolio – fewer communities means stronger relationships and less juggling.

Hybrid flexibility – combine remote work with on‑site visits and in‑person meetings.

Built‑in support – work closely with a Senior Community Manager and admin team.

Opportunity for impact – your work directly contributes to improving the daily lives of residents.

QUALIFICATIONS

High School Diploma

Two Year college degree preferred or combination of experience and college

Experience in Community Association Management or equivalent

CMCA certification preferred

Proficiency in Microsoft office software applications, Word, Excel, Access, Power Point

At least 18 years old with valid Oregon Driver’s License and Good Driving Record

Basic understanding of accounting principles and financial reports

PERFORMANCE STANDARDS

Provide prompt and courteous service to all Board members and Owners to ensure all experiences are distinctively superior.

Follow all appropriate policies while constantly striving to improve all standards of operation.

Follow all safety procedures.

Meet or exceed standards as evaluated on Aperion Management’s performance review.

Willingness to pursue and participate in further training and continuing education in industry training events.

Dedication and commitment

Patience and maturity

Ability to learn from experience

Well organized and resourceful

DUTIES & FUNCTIONS

Responsible for general office and clerical duties, including typing, filing, correspondence, and reports.

Ability to manage high volume of emails and phone calls in a prompt, professional manner.

Develop and maintain strong working relationships with all owners and Board members within the portfolio as well as all Aperion staff.

Act as liaison between the owners, the Board and Committees.

Perform on‑site Community inspections of all properties and follow up with maintenance and compliance issues as identified.

Assist owners with questions regarding their assessments and billing.

Maintain high standards of professional appearance.

Manage in compliance with established company policies and procedures and also local, state and federal laws & regulations.

Emergency/on call duties as assigned.

Create annual operating budgets.

Ensuring the fulfillment of the Management contract which includes monthly deliverables as assigned.

To do this kind of work, you must be able to:

Clear verbal and written communication. Effective listening skills.

Use personal judgment and specialized knowledge to give information to people.

Use mathematical skills to interpret financial information.

Analyze and interpret established policies.

Understand the government regulations covering business operations and Community Association Management.

High level of organization skills and ability to multitask in a fast‑paced environment.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and perform any other work‑related duties requested by his or her supervisor.