Community Manager- Palm Springs Pointe

Peak Living; Palm Springs (CA); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

3 Weeks of PTO

10+ Holidays and floating holidays

Medical, Dental, Vision

401k matching

Employee Referral Program

Employee Assistance Program

Employee appreciation events

Resumo da oferta

Peak Living is seeking a qualified Community Manager with LIHTC experience to oversee multi-family communities. You will supervise site staff, ensure tax credit compliance, and lead leasing and marketing efforts to maximize occupancy and revenue.

Under the Regional Manager's direction, you will prepare reports, manage budgeting, and maintain resident relations. A strong background in LIHTC properties, along with a valid driver’s license and English communication skills, is required.

Qualificações

• Minimum of three years' onsite Community Manager or Assistant Community Manager experience in multi-family housing, hospitality, or similar.
• High school diploma or equivalent is required; college education preferred.
• CAM or ARM certification is preferred; HCCP and COS designations are optional but beneficial.
• LIHTC experience is preferred and beneficial to LIHTC-property operations.

Responsabilidades

• Supervise all community associates and ensure compliance with tax credit requirements.
• Support customer service and leasing standards and respond promptly to resident requests.
• Direct all marketing efforts and assist in lease paperwork for new and renewal leases.
• Determine renewal rates and deliver renewal letters to secure renewals.
• Review resident files, collect outstanding balances, and enforce leases to maximize revenue.
• Prepare weekly and monthly reports, demand notices, and other income/expense tracking spreadsheets.
• Organize resident activities, newsletters, loyalty programs, and retention efforts.
• Identify areas to improve efficiency, productivity, and profitability of the community.
• Research market conditions and adjust rental rates or concessions as needed.

Conhecimentos

Onsite property management

Customer service

Budgeting

LIHTC experience

English communication

Formação académica

High school diploma or equivalent

CAM or ARM certification

Housing Credit Certified Professional (HCCP) designation

Certified Occupancy Specialist (COS) designation

Descrição da oferta de emprego

Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• Ensures that the property follows all tax credit requirements.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct all marketing efforts.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC)
• Certified Occupancy Specialist (COS) designation preferred (for Section 8)
• 1 year of experience in LIHTC communities.
• Valid driver's license.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events