Community Manager- Springwood Apartments

Peak Living; Woods Cross (UT); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

3 Weeks PTO

10 Holidays + 3 floating holidays

Medical, Dental, Vision

401k matching

Employee referral program

Job summary

Peak Living is seeking a qualified Community Manager with LIHTC experience to join our team at Utah properties. This role operates under the Regional Manager to support all aspects of community operations and staff supervision.

You will oversee leasing, rent collection, reporting, and retention programs, while ensuring compliance with tax credit requirements. Candidates should have strong English communication and a track record in multi-family property management.

Qualifications

• Must have at least 3 years of onsite Community Manager or Assistant Manager experience.
• Strong knowledge of LIHTC requirements and property operations.
• Excellent customer service and leasing skills.
• Strong English communication and reporting abilities.

Responsibilities

• Supervise all community staff and ensure adherence to tax credit requirements.
• Lead leasing standards, customer service, and renewals workflow.
• Prepare lease paperwork and renewal letters; set renewal rates.
• Monitor delinquency, collect charges, and enforce lease terms.
• Prepare weekly/monthly reports, budgets, and utility tracking.
• Plan and organize resident activities and retention programs.
• Analyze market rates quarterly and adjust pricing as needed.
• Oversee rent deposits, income tracking, and revenue controls.

Skills

Team leadership

Budget management

Resident relations

Leasing proficiency

English communication

LIHTC familiarity

Education

High school diploma or equivalent

CAM or ARM certification preferred

HCCP/COS LIHTC knowledge (preferred)

Job description

Peak Living is seeking a qualified Community Manager, with tax credit experience, to join our team!

At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.

Overview

Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations.

Responsibilities

• The Community Manager supervises all community associates.
• Ensures that the property follows all tax credit requirements.
• The Community Manager supports and participates in fulfilling the customer service and leasing standards.
• Responds to resident requests promptly and courteously and provides solutions to resolves resident issues.
• Direct all marketing efforts.
• Assist in preparing all paperwork specific to new and renewal lease agreements.
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals.
• Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
• Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
• Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
• Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions.
• Collect, post, and deposit rents/security deposits and other community income daily.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.

Qualifications

• A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
• A high school diploma or equivalent is required.
• College education, CAM or ARM certification preferred.
• Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC)
• Certified Occupancy Specialist (COS) designation preferred (for Section 8)
• 1 year of experience in LIHTC communities.
• Valid driver's license.
• Must have the ability to communicate in English.

Why Join Peak Living

• 3 Weeks of Paid Time Off (PTO)
• 10 Paid Holidays + 3 Floating Holidays
• Medical, Dental, and Vision Plans
• 401k matching
• Employee Referral Bonus Program
• Employee Assistance Program
• Employee Appreciation Events