Community Manager, Onsite

Aam Llc; Little River, Northern (SC, KY); Hybrid; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Heather Glen, located in Little River, SC, seeks an experienced Onsite Community Manager to oversee association operations, enforce governing documents, and enhance resident programs. You will manage budgets, coordinate contractor work, and foster strong owner relations.

The role requires knowledge of governing documents, excellent communication, and the ability to work evenings/weekends as needed. Prior HOA experience and a valid driver’s license are preferred.

Qualifikationen

• High school diploma or GED required.
• 2 years of full-time, paid, professional experience as a Community Manager or similar role.
• Experience with HOAs or entities enforcing Governing Documents.
• Experience with budgeting and financial administration.
• Valid driver’s license.”

Aufgaben

• Manage the association’s business with the Board to maintain property values and resident relations.
• Ensure compliance with laws and disclosure requirements for resale buyers.
• Oversee non-compliance tracking, notices, and fines per policy.
• Coordinate Design Guidelines compliance and owner communications.
• Plan and support Board meetings, distribute board packages, and notify attendees.
• Review monthly financials and accounts payable.
• Develop annual budgets and manage capital improvements.
• Solicit bids, review contracts, and oversee insurance requirements.
• Supervise on-site staff and conduct staff meetings.
• Address incident reports and implement timely solutions.
• Market and coordinate community events and programs.
• Assist residents with clubs, charters, and space allocation.
• Develop active volunteer programs and new resident orientations.
• Attend Board and committee meetings as required.

Kenntnisse

Customer Service

Public Speaking

Communication

Time Management

Attention to Detail

Interpersonal Skills

Team Coordination

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Onsite - Heather Glen
425 McAlister Dr
Little River, SC 29566, USA

Description

Nestled in the coastal town of Little River, SC, Heather Glen is a vibrant and welcoming community offering residents an exceptional lifestyle with access to shopping, dining, golf, waterfront attractions, and the beaches of the Grand Strand. We are seeking an experienced Onsite Community Manager to provide outstanding community management and customer service through knowledge of governing documents (CC&Rs) and compliance with applicable state and local regulations. This role oversees community operations, maintains association standards, and coordinates, promotes, and markets social, wellness, cultural, and educational programs that enrich residents' quality of life and strengthen community engagement.

Position Responsibilities:

• In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members.
• Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.
• Performs community tours as required in conjunction with the community governing documents and AAM’s management contract, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board.
• Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters.
• Plans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings.
• Reviews monthly financials and submits A/P to the management company.
• Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.
• Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements.
• Supervises on-site association staff, chairs staff meetings, communicates and coordinates management activities.
• Reviews incident reports, responds and implements timely solutions accordingly.
• Identify, coordinate and market all community events, programs and services.
• Work with residents to assist in the establishment of Chartered Clubs/Special Interest Groups. Provides assistance in the application for charter process, assignment of facility space, development and promotion of programs, file maintenance and acts as a general overseer.
• Develop an active volunteer program among residents, providing for both promotion and recognition.
• Prepare for and host New Resident Orientation presentations to ensure adequate promotion and community participation.
• Attend Board of Directors meetings, club and committee meetings as required.
• Perform all other duties as directed.

Knowledge, Skills and Abilities:

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• High attention to detail.
• Facilities management skills and experience.
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet, and e-mail systems.
• Ability to interact and work positively and effectively with staff and residents at all levels.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment:

• Walking and/or driving throughout the community common areas and facilities.
• Sitting and standing for moderate periods of time.
• Utilizing personal vehicle for business purposes as needed.
• Sitting at workstation utilizing a computer in an office setting.
• Capable of working evenings and weekends as necessary.

Qualifications

Education

Required

High School or better.

Experience

Required

2 years:

High school diploma or GED and two (2) years of full time, paid, professional experience in a Community Manager role. Proven customer service experience. Experience working with HOAs or other entities that involved knowledge and enforcement of Governing Documents. In-depth knowledge of budgets, financial administration and general accounting, preferably in the HOA industry. Valid driver's license.

Preferred

5 years:

High school diploma or GED and five (5) years of full time, paid, professional experience as an Onsite Community Manager. Experience with facilities management such as a Community Center building, resort-style pool & spa and fitness center. Experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Experience in fitness/wellness programming.

Licenses & Certifications

Preferred

PCAM

AMS

CMCA

CAAM

Equal Opportunity Employer
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