Community Manager - NW Washington, DC

uipllc; Washington (District of Columbia); On-site; USD 75,000 - 90,000; Full time

Job summary

UIP Property Management seeks a licensed, motivated Community Manager for a small portfolio of properties in Washington, DC. Reporting to the Regional Director, you will oversee leasing, marketing outreach, reporting, and the financial performance of the communities you manage.

Ideal candidates have a DC property manager license, 2+ years of residential management experience, and a customer-focused approach to delivering exceptional living experiences for residents.

Qualifications

• Bachelor’s degree in business preferred or related field.
• 2+ years' experience as a residential property manager.
• Valid DC Real Estate Commission property manager license.
• Experience with Yardi or similar property management software.
• CPM/ARM/RPA certification preferred.
• Strong customer service and communication skills; detail-oriented.

Responsibilities

• Develop and deploy strategies to optimize community, financial, and team performance.
• Prepare and monitor property budgets and occupancy.
• Develop and deploy marketing initiatives to attract residents.
• Deliver exceptional living experiences and customer service; address issues.
• Collaborate with service and leasing teams to optimize performance.
• Manage security and physical condition of properties; coordinate improvements.
• Ensure compliance with laws, regulations, and codes.
• Build relationships with owners, residents, vendors and colleagues.
• Use metrics to diagnose issues and report performance.
• Oversee smooth operation of the Management Office.
• Collect and post rents.
• Create welcoming communities compliant with UIPPM SOPs.
• Perform other duties as required.

Skills

Customer service

Communication

Attention to detail

Problem solving

Education

Bachelor’s degree in business

DC Real Estate Commission license

CPM/ARM/RPA certification

Tools

Yardi

Property management software

Job description

Position: Community Manager

Reports to: Regional Director/Area Manager

Location: NW Washington, DC

Status: Full-time, exempt

Compensation & Benefits: $75,000-$90,000/annually, comprehensive benefits package including: medical, dental, and vision insurance, 401k with company match, voluntary life and long-term disability insurance, 12 paid holidays, and 17 days of time off.

The UIP Companies, Inc. ("UIP") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.

UIP Property Management (UIPPM) seeks a licensed, motivated, people-centric, and knowledgeable Community Manager for a small portfolio of properties in Washington, DC. Reporting to the Regional Director, the Community Manager oversees all operational aspects of this community including management reporting, leasing, and marketing outreach. UIP's Community Managers manage the business and ensure the financial performance of the properties within their portfolios, while providing exceptional service to our residents.

If you are an experienced Community Manager looking for a welcoming, collaborative, and collegial work environment, where you can leverage your skills, this role is for you.

Responsibilities

• Develop and deploy strategies that optimize community, financial, and team performance

• Prepare and monitor property annual budgets, and maintain or exceed budgeted occupancy

• Develop and deploy creative marketing initiatives that attract prospective residents

• Deliver exceptional living experiences and customer service to our residents, and proactively address or respond to their issues and concerns

• Work cooperatively with Service and Leasing team members to optimize performance

• Partner with Service team members to manage the security and physical condition of properties, including curb appeal, capital improvements, and move-in and turnover activities

• Ensure compliance with relevant laws, regulations, and codes

• Build strong relationships with internal and external customers, including company owners, associates, residents, property owners and vendors

• Use metrics to diagnose issues, and drive and report business performance

• Ensure the Management Office operates smoothly

• Collect and post rents

• Create welcoming communities that are managed in compliance with UIPPM’s Standard Operating Procedures

• Perform other duties and responsibilities as required

Qualifications

• Bachelor’s degree in business preferred, or related field of study and related business experience preferred

• 2+ years of experience as a residential property manager

• Valid property manager license, issued by the DC Real Estate Commission

• Experience working with Yardi and/or other similar property management and accounting software

• Proven success in meeting or exceeding performance goals and customer service expectations

• Exceptional people and customer service skills and ability to communicate effectively, both verbally and in writing

• Demonstrated attention to detail and ability to work well under pressure while prioritizing, multi-tasking and meeting deadlines in a fast-paced environment

• Proven problem-solving skills with the ability to react to and resolve issues creatively and efficiently

• Self-motivated with excellent follow-through

• Handle confidential information discreetly and professionally

• Demonstrated knowledge of effective and legal leasing and sales techniques

• CPM/ARM/RPA certification preferred

The UIP Companies, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.