Assistant Community Manager - NW Washington, DC

uipllc; Washington (District of Columbia); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Medical, vision, and dental

Job summary

UIP Property Management, a unit of UIP Companies, Inc., seeks an Assistant Community Manager in NW Washington, DC. The ACM will support the Community/Area Manager in daily operations, leasing, and tenant relations.

The role emphasizes sales, customer service, and administration, with responsibilities spanning budgeting, tenant moves, and staff coordination. Onsite hours are 9–6, with occasional Saturdays and a strong focus on team leadership and safety.

Qualifications

• Requires DC Real Estate or Property Management license.
• Bachelor’s degree preferred; associate degree acceptable.
• Four years’ property management experience or two years with a professional designation.
• Excellent communication and organizational skills.
• Flexible schedule including weekends.
• Sales experience in leasing or related field preferred.
• Proactive customer service and tenant outreach are essential.
• Ability to work independently while maintaining confidentiality.

Responsibilities

• Assist the Community Manager/Area Manager in planning and managing daily operations.
• Monitor and manage expenses within budget.
• Oversee tenant move-in/out and evictions.
• Handle rent collection, increases, late payments, and check returns.
• Develop leasing and marketing strategies to attract tenants.
• Assist in interviewing and hiring office personnel.
• Schedule and train office staff and manage supplies.
• Maintain OSHA standards and safety policies.
• Support resident events and retention programs.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Team player

Problem solving

Education

DC Real Estate or Property Management license

Four-year college degree

Associate’s degree or equivalent

Tools

Yardi

MS Office (Word/Excel/Outlook)

Job description

Title: Assistant Community Manager

Reports to: Community Manager/Area Manager

Location: NW Washington, DC

Hours: Onsite typically, 9:00 AM to 6:00 PM, Monday through Friday, some Saturdays as needed

Salary: $54,000-$65,000, position is eligible for bonuses and commission

Benefits: Medical, vision, and dental insurance; 401k with company match; generous paid time off policy; 12 paid company holidays; and more.

The UIP Companies, Inc. ("UIP") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area, with our latest acquisitions in Baltimore, MD and Arlington, VA. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.

UIP Property Management (UIPPM) seeks a motivated, people-centric, and knowledgeable Assistant Community Manager (ACM). Our ACMs are leaders in their community and called upon as the individuals responsible for community operations in the absence of the Community or Area Manager, serving as role models to the rest of their team. They are multitalented, personable individuals with sales expertise and a passion for building relationships. ACMs are seasoned property management professionals with demonstrated success in providing sales, customer service, and administration leadership to the team.

In addition to traditional property management responsibilities, the ACM works in conjunction with the Community Manager/Area Manager to lease units, resolve tenant concerns, coordinate service requests, host community functions, and other administrative duties as assigned.

Responsibilities

• Assist the Community Manager/Area Manager in planning and managing daily operations of apartment property.
• Monitor and manage operational expenses within the allotted budget.
• Oversee tenant move-in, move-out, and evictions.
• Manage financial activities for rent collection, rent increase, late payment and check returns.
• Develop new leasing and marketing strategies to attract new tenants.
• Assist the Community Manager/Area Manager in interviewing, screening and hiring of new employee candidates.
• Assist the Community Manager/Area Manager in orientation, training and scheduling of all office personnel.
• Manage the inventory and ordering of all necessary administrative supplies and equipment for the department.
• Assist the Community Manager/Area Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Report, maintain, and submit all administrative forms, files and reports.
• Engage in contact with business and locator services, ensuring availability of promotional materials.
• Provide efficient and courteous response to all resident requests.
• Assist the Community Manager/Area Manager in designing and implementing a resident retention program, including newsletters, resident referral programs, and/or social activities.
• Ensure that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Perform any other duties and/or projects, as assigned.

Qualifications

• A valid DC Real Estate or Property Management license
• Four-year college degree, preferred; Associate’s degree or equivalent from two-year College or technical school
• Four years’ experience working in property management environment or two years’ experience working in property management with at least one property management professional designation
• Excellent communication, interpersonal, and organizational skills
• Available to work a flexible schedule, including weekends
• Prior sales experience in leasing, retail, or other related field(s)
• Demonstrated excellent customer service skills and proactive outreach to tenants, both current and prospective
• Proven ability to work with little direction, maintaining confidentiality and professionalism
• Ability to follow-through on commitments and creatively problem-solve
• Highly motivated investing extra energy to achieve goals and provide a great environment for team members and residents
• Proven team player with the ability to engage others toward a common goal
• Intermediate computer knowledge of MSOffice including Word, Excel, and Outlook; understanding of Yardi, preferred

The UIP Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.