Community Manager - North Carolina

Live Bryten; Charlotte, Northern (NC, KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

HSA with employer contribution

401k plan with company match

Life insurance

Short-term disability

Vacation program

Sick time

Paid holidays

Wellness initiatives

Education & development programs

Job summary

Live Bryten is seeking a Community Manager to professionally lead the property team in daily operations and drive an engaging, inclusive community. You will manage budgets, rent collections, and tenant communications while ensuring compliance with policies and regulations.

You will coordinate schedules, coach staff, and coordinate maintenance with vendors. The role requires strong leadership, exceptional customer service, and multistate experience as needed.

Qualifications

• 2+ years of multi-family leasing management experience.
• High School diploma required; bachelor’s degree preferred.
• Strong administrative and organizational skills.

Responsibilities

• Professionally manage and lead the property team in daily operations.
• Establish maintenance and team schedules, holding each accountable for performance.
• Effectively coach the team to create an inclusive workplace.
• Manage budget, accounts, rent collections, and tenant notices; utilize software for accuracy.
• Review applications, background and credit checks ensuring procedures are followed.
• Admin tasks such as file audits and tax filings.
• Prepare client reports for Asset Director meetings.
• Communicate variances, concerns, and impacts in property operations.

Skills

Customer service

Communication skills

Leadership

Time management

Team coordination

Budget management

Leasing management

MS Office Suite

Property Management Software

Education

High School diploma

Bachelor's degree preferred

Tools

MS Office Suite

Property Management Software

Job description

Job DetailsJob Location: 123 Anywhere CNC - Charlotte, NC 28204Salary Range: $65,000.00 - $75,000.00 Salary

We're excited to announce a New Community Manager position available! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement.

Featured Perks & Benefits to Keep You Inspired

• Medical plans with choices to fit your needs
• Dental and Vision insurance options
• Health Savings Account (HSA) with employer contribution
• Financial security benefits including 401k Plan with company match
• Optional life insurance +addl voluntary life
• Optional short-term disability +options for long-term disability

Wait, we've got more!!!

• Supplemental life insurance with critical health insurance and accident insurance
• Vacation program accruing immediately upon hire
• Sick time when you need it
• Paid holidays + floating holidays to celebrate those special times
• Company-sponsored wellness initiatives
• Continuous education with development programs and more!

Here are some responsibilities for the potential Community Manager:

• Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence.
• Establishes maintenance and team schedules, holding each accountable for performance to include team engagement.
• Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome.
• Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process.
• Review processed applications, background and credit checks ensuring all processes and procedures were followed.
• Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes.
• Reporting any problems or issues of an escalated nature to the Asset Director.
• Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.
• Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.
• Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
• Greet residents, applicants and all others courteously and respectfully.
• Timely respond, address, and resolve residents' questions, concerns, and complaints promptly
• Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities.
• Investigates complaints and resolves conflicts.
• Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation.
• Ensure compliance of all work-related activities in a fair, ethical and consistent manner.
• Any other task as assigned.

As the ideal candidate, your background includes:

• Bring your high energy and positive attitude to contribute to an awesome atmosphere!
• Apply your financial skills/background to manage the property budget, accounts, and rent collections.
• Present a positive and professional image, supporting a strong leadership orientation.
• Great customer service with excellent communication skills from relatable experience whether in any aspect of property management positions or hospitality (hotels, restaurants), retail service, etc.
• 2+ years of multi-family leasing management experience required with multiple years of leasing experience.
• High School diploma or equivalent required; bachelor’s degree in business or related field preferred.
• Strong administrative and organizational skills with excellence in time management.
• Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects.
• Ability to effectively, and professionally help and support the property team members in the daily procedures and processes.
• Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience is preferred.
• Bilingual preferred but not required.
• Must have a valid driver's license, current automobile insurance, and reliable transportation.

Our company complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

Equal Opportunity Employer (EOE)

Qualifications