Community Manager

NorthPoint Development LLC; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision plans

401k with company match

Scholarships and PD

Reimbursement programs

Dependent Care

Tuition assistance

Wellness Spending Account

Cellphone

Mental Health Reimbursement

Childcare Reimbursement

HRA and HSA contributions

Parental Paid Leave

Flexible Spending Account

Live Generously program with matching

Job summary

NorthPoint Development LLC is seeking a Community Manager to lead maintenance and leasing teams, monitor expenses, and ensure exceptional resident service. You will oversee billing, accounts payable, and weekly/monthly reporting while maintaining occupancy and regulatory compliance.

Ideal candidates bring strong leadership, multitasking ability, and proficiency with property software. This on-site role emphasizes teamwork, community engagement, and collaboration with management and residents.

Qualifications

• High School Diploma or GED or related training.
• Valid Driver's License required.
• Strong organizational and multitasking abilities in a busy environment.
• Demonstrated customer service and leadership experience.
• Proficient in Microsoft Word, Excel and Google applications.

Responsibilities

• Lead Maintenance and Leasing teams to ensure top-notch customer service and curb appeal.
• Monitor community income and operating expenses and manage billing information.
• Review and process accounts payable invoicing for processing.
• Prepare weekly and monthly owner reports and analyze financial performance.
• Oversee leasing tours, move-ins, and occupancy maintenance.
• Ensure compliance with Fair Housing laws and other regulations.
• Oversee staff scheduling and marketing plans and outreach.
• Represent NorthPoint at meetings and community events and encourage volunteering.

Skills

Customer service

Leadership

Team collaboration

Multitasking

Communication

Microsoft Word

Excel

Google applications

Education

High School Diploma or GED

Tools

Entrata/Yardi

Blue Moon lease

Job description

Curious about a career with NorthPoint NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members We are looking to add a Community Manager to our growing team NorthPoint provides an inclusive environment that cultivates collaboration and mentorship Our core values set the foundation of our culture and guide us in every business decision We truly believe and Im convinced we have some pretty incredible assets But those assets have all come from our people Nathaniel Hagedorn CEO

Benefits

• comprehensive medical dental and vision plans
• 401k with 100 match up to 6 immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs
• Dependent Care
• Tuition
• Wellness Spending Account
• Cellphone
• Mental Health Reimbursement
• Childcare Reimbursement
• 2000 annual HRA and HSA contributions
• Parental Paid Leave
• Flexible Spending Account
• Live Generously program with 100 charitable contribution match

What Youll Do

• Lead Maintenance and Leasing teams to ensure top notch customer service and curb appeal
• Monitor community income and operating expenses
• Manage and maintain customer billing information
• Review and process accounts payable invoicing for processing
• Responsible for weekly and monthly owner reporting
• Responsible for the financial performance of the community
• Oversee leasing touring move in processes along with maintaining occupancy at the community
• Ensures the community and staff follows Fair Housing regulations nationallylocally and other laws governing Multi Family operations
• Approve and oversee staff schedule
• Oversee and implement the market survey monthly marketing plans and outreach marketing
• Attend manager meetings networking events and represent Northpoint in AAKC committees volunteering and events
• Ensure that employees are able to Live Generously and encourage volunteering
• Resolve resident issues to ensure resident satisfaction
• Provide continual training opportunities for the community team and peers
• Walk buildings vacant units and property regularly or as required
• Any other additional tasks that are required

Who You Are

• High School Diploma GED or related experience andor training
• Must have a valid Drivers License
• Organized and have the ability to multi task in a busy environment
• Have a background with superior customer service
• Excellent leadership and teambuilding skills
• Ability to take ownership of any task assigned
• Confident and knowledgeable when interacting with all team members & outside parties
• Able to work collaboratively as a team and independently
• Proficient in Microsoft Word Excel and Google applications
• EntrataYardi experience is a plus along with familiarity of Blue Moon lease
• Proficient communication skills both verbal and written

We are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status