Community Manager (North America) - FTC 6 Months

Team17; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Team17 is seeking a passionate Community Manager to build and grow North American communities for our WARDOGS title. You will plan campaigns, foster player advocacy and provide audience insights to guide ongoing success.

You will coordinate cross‑team campaigns with development, marketing and external partners, host livestreams, manage social channels and nurture relationships with players across Discord, TikTok, X/Twitter, YouTube and more.

Qualifications

• Experience as a Community Manager with campaign planning and execution.
• Ability to track and present community sentiment to inform campaigns.
• Strong understanding of video game audiences and current industry trends.
• Experience coordinating with development, marketing and external partners.
• Excellent communication and relationship-building with stakeholders.

Responsibilities

• Develop and manage community strategy for Team17 products.
• Collect and present community feedback to internal and external teams.
• Coordinate community-led projects with internal and external partners to meet deadlines.
• Act as liaison with external partners and maintain strong relationships.
• Plan and manage content schedules across owned channels.
• Day-to-day social media and forum management; be the product representative for players.
• Organise and host livestreams aligned with community campaigns.
• Represent Team17 titles internally and online within communities.
• Manage multiple communities across several titles and genres.

Skills

Community strategy

Campaign planning

Livestream production

Social media management

Audience insights

Stakeholder collaboration

Content creation

Discord community management

Tools

Discord

Adobe Photoshop

Adobe Premiere Pro

Job description

About the role

The purpose of this role is to build, grow and engage passionate gaming communities across North America for our WARDOGS title. As a Community Manager you will be responsible for planning and delivering community activity and campaigns that strengthen player relationships, build advocacy and provide valuable audience insight to support the ongoing success of our games.

Requirements

Main duties & responsibilities

• Develop and manage community strategy for key Team17products
• Collect and present important community feedback to our internal production team and external developer partners throughout campaigns and helpidentifykey areas of focus to improve engagement, retention and widenappeal
• Work closely with internal development,marketingand sales teams, as well as external partners to coordinate community led projects and ensure deadlines aremet
• Act as a liaison with external partners, ensuring strong relationships are built andmaintained
• Planning and managing a schedule of content that nurtures and grows Team17's community across our ownedchannels
• Day-to-day social media and forum management, acting as the Team17 representative on our products and first point of contact for ourplayers
• Organise and host livestreams in line with community campaignplans
• Act as ambassador to our titles internally and online in our communities, quickly developing an in-depth understanding of all Team17products
• Manage multiple communities across an eclectic range of titles &genres

Key skills, knowledge & experience

Essential

• A strong understanding and experience of Team17 games and their audiences
• An unquenchable passion for video games, their development, with an expert understanding of the current video games industry
• Previousexperience as a Community Manager, developing inventive and meaningful campaignstrategies
• Experience of livestream production and presentation
• An ability to track, measure and collate community sentiment reports to help recognise key factors in a campaign - helping ensure campaigns deliver the best results possible, and toidentifykey learnings for the future.
• Experience creating engaging social mediacontent
• Working knowledge of photo and video editing software (e.g.Adobe Photoshop and Adobe Premiere Pro)
• Excellent communications skills with the ability to build effective, collaborative relationships with a variety ofstakeholders
• Experience in building & managing communities onDiscord
• The ability to clearly convey information to players across different social mediaplatforms
• Knowledge & understanding of creating content across TikTok, Twitter,Facebookand YouTube - including the ability to adapt to key trends.