Community Manager - Luxury Lease Up - Avant

CIG Communities; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

401(k)

Generous time off policies

Job summary

A leading property management company in Cincinnati, OH, seeks an experienced Community Manager to ensure the seamless operation of property Avant. This role involves managing budgets, fostering resident relationships, and adhering to safety standards while leading a dedicated team. Ideal candidates have strong problem-solving skills and a focus on delivering an exceptional living experience. Join a dynamic team dedicated to excellence and growth in the property management sector.

Qualifications

• Proven experience as a Community Manager or equivalent leadership role in property management.
• Strong focus on customer experience and operational excellence.
• Exceptional communication, problem-solving, and organizational skills.

Responsibilities

• Lead the on-site team ensuring alignment with company values.
• Manage the property's operating budget.
• Oversee leasing and resident retention efforts.
• Ensure compliance with company policies and safety standards.
• Supervise daily property inspections and vendor relations.
• Drive operational efficiency through data entry and report generation.
• Address residents' inquiries, requests, and complaints.
• Recruit, train, and evaluate property staff.

Skills

Customer experience focus

Communication skills

Problem-solving skills

Organizational skills

Proficiency with Microsoft Office Suite

Education

High school diploma or GED

Tools

Property management software

Job description

Are you passionate about delivering unparalleled service and creating exceptional living experiences? CIG Communities, a leader in property management, is seeking an experienced and dedicated Community Manager for property Avant. As the Community Manager, you will play a pivotal role in ensuring the seamless operations of this prestigious property while fostering strong resident relationships and maintaining the highest standards of excellence. If you thrive in a dynamic, high-end environment and are ready to elevate your career, we want to hear from you!

Job Description:

Responsible for ensuring the efficient operations of the property under the direction of the Regional Manager.

Primary duties and responsibilities

Responsibilities are to include the following but are not limited to the job functions as outlined below. Additional tasks may be assigned as deemed necessary to the productivity of the site and management company.

Your Impact:

As the Community Manager, you will oversee the efficient operations and ongoing construction of Avant, drive resident satisfaction, and foster a vibrant community. You will be the key leader ensuring that the property thrives operationally and financially while delivering on our promise of a superior living experience.

Key Responsibilities:

• Lead the on-site team with professionalism, ensuring alignment with CIG Communities’ values and goals.
• Manage the property's operating budget, ensuring adherence to financial objectives.
• Oversee leasing and resident retention efforts, including renewals, referrals, and community events.
• Ensure compliance with all company policies, Fair Housing laws, and safety standards.
• Supervise daily property inspections, maintenance schedules, and vendor relations to maintain high standards.
• Drive operational efficiency through timely data entry, report generation, and adherence to procedures.
• Act as the main point of contact for residents, addressing inquiries, requests, and complaints courteously and efficiently.
• Recruit, train, and evaluate property staff, building a high-performing and motivated team.

What You Bring:

• Proven experience as a Community Manager with a focus on new luxury lease up communities or equivalent leadership role in property management.
• Strong focus on customer experience and operational excellence.
• Exceptional communication, problem-solving, and organizational skills.
• Knowledge of property management software and proficiency with Microsoft Office Suite.
• A proactive, solution-oriented mindset with the ability to thrive in a fast-paced environment.

Why Join CIG Communities?

• Growth Opportunities: Be part of a company doubling in size, offering significant career advancement potential.
• Supportive Culture: Join a team that values innovation, collaboration, and excellence.
• Comprehensive Benefits: Competitive salary, health benefits, 401(k), and generous time off policies.
• Community Impact: Contribute to our mission of providing exceptional living spaces and giving back through our CIG Cares initiative.

Make a difference in your career while transforming the lives of our residents. Join the CIG Communities family today!

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED) or one to three years of related experience and / or training, or equivalent combination of education and experience.

• Problem solving: Ability to apply common sense and the understanding to carry out detailed written or oral instructions and the ability to deal with problems as they arise to various degrees with the help of their direct supervisor.