Community Manager (Lease-Up)

Fairfield Residential; Woburn (MA); On-site; USD 83,000 - 108,000; Full time

Benefits offered by this job

Paid time off & holidays

401(k) matching

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Station 316 Apartments in Massachusetts seeks a proactive Community Manager for a lease-up property with 300+ units. You’ll lead a dynamic team, manage budgets, and drive occupancy and resident satisfaction in a fast-paced environment.

The role emphasizes leadership, operations, and customer service, with focus on compliance, marketing programs, and investor communications. Bachelor's degree is preferred and a flexible schedule is required.

Qualifications

• Minimum 3+ years of hands-on property management experience.
• Experience with Massachusetts 40B programs and compliance is preferred.
• Strong financial statement literacy and budgeting knowledge.

Responsibilities

• Lead and develop a high-performing property management team.
• Manage budgets, reporting, and identify revenue opportunities.
• Maintain occupancy targets and coordinate inspections and tours.
• Drive marketing and resident retention and resolve concerns professionally.

Skills

Property management

Budgeting & financial reporting

MS Office (Outlook, Word, Excel)

Yardi or property management software

Supervisory experience

Flexibility to weekends/evenings/hol/h

40B affordable housing knowledge

Education

High school diploma or equivalent

Bachelor’s degree preferred

Industry certification preferred

Tools

MS Office Suite (Excel, Word, Outlook)

Yardi

Job description

Community:

Station 316 Apartments

Number of Units:

425

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As a Community Manager for a lease-up property with over 300 units, you'll lead a dynamic team, manage financial performance, and ensure residents love where they live. This role combines leadership, operations, and customer service in a fast-paced environment.

What You'll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

Lead and Develop Teams

• Recruit, coach, and motivate a high-performing team.
• Foster a culture of collaboration and compliance.
• Provide ongoing feedback and guidance.

Drive Financial Performance

• Manage property budgets and financial reporting.
• Identify cost-saving and revenue-generating opportunities.
• Oversee collections and legal processes when needed.

Ensure Operational Excellence

• Maintain occupancy and rental rate goals.
• Conduct property inspections and investor tours.
• Coordinate seamless resident move-ins.

Elevate Marketing and Customer Service

• Execute marketing programs and maintain accurate online presence.
• Build resident satisfaction through retention strategies.
• Address and resolve resident concerns professionally.

Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

• Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.
• Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.
• Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact.
• A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We're Looking For

• High school diploma or equivalent required; Bachelor's degree preferred.
• Industry certification preferred.
• Proficient in the administration of Massachusetts Chapter 40B affordable housing programs, including leasing, resident qualification, recertification, and ongoing compliance requirements.
• Valid driver's license may be required.
• 3 or more years of hands-on property management experience.
• Multifamily property experience required.
• A successful track record as a supervisor is preferred.
• Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
• Experience in writing and maintaining budgets.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of federal, state, and local fair housing laws and provisions.
• A previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Join Our Team!

#LI-GABBY

$83,043.48 - $107,956.52

This position is exempt; the range above reflects annual salary.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.