Community Manager (Lease-Up)

Fairfield Residential; Herndon (VA); On-site; USD 81,000 - 106,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick days

Volunteer time off

Matched 401(k)

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential is seeking a proactive Community Manager for a new Lease-Up property with 300+ units. You will lead a dynamic team, manage financial performance, ensure excellent resident experience, and oversee operations in a fast-paced environment.

The role combines leadership with property management responsibilities, including budgeting, marketing, and customer service to maintain occupancy and drive revenue.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Industry certification preferred.
• Valid driver's license may be required.
• 3+ years of hands-on property management experience.
• Multifamily property experience required.
• A successful track record as a supervisor is preferred.
• Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
• Experience in writing and maintaining budgets.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of federal, state, and local fair housing laws and provisions.
• A previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Responsibilities

• Lead and Develop Teams
• Recruit, coach, and motivate a high-performing team.
• Foster a culture of collaboration and compliance.
• Provide ongoing feedback and guidance.
• Drive Financial Performance
• Manage property budgets and financial reporting.
• Identify cost-saving and revenue-generating opportunities.
• Oversee collections and legal processes when needed.
• Ensure Operational Excellence
• Maintain occupancy and rental rate goals.
• Conduct property inspections and investor tours.
• Coordinate seamless resident move-ins.
• Elevate Marketing and Customer Service
• Execute marketing programs and maintain accurate online presence.
• Build resident satisfaction through retention strategies.
• Address and resolve resident concerns professionally.

Skills

Property management

Leadership

Budget management

Customer service

Microsoft Office

Yardi

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Yardi

MS Office Suite

Job description

Community: Nell at 555 Apartments

Number of Units: 399

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As a Community Manager for a new Lease-Up property with over 300 units, you'll lead a dynamic team, manage financial performance, and ensure residents love where they live. This role combines leadership, operations, and customer service in a fast-paced environment.

What You'll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

Lead and Develop Teams

• Recruit, coach, and motivate a high-performing team.
• Foster a culture of collaboration and compliance.
• Provide ongoing feedback and guidance.

Drive Financial Performance

• Manage property budgets and financial reporting.
• Identify cost-saving and revenue-generating opportunities.
• Oversee collections and legal processes when needed.

Ensure Operational Excellence

• Maintain occupancy and rental rate goals.
• Conduct property inspections and investor tours.
• Coordinate seamless resident move-ins.

Elevate Marketing and Customer Service

• Execute marketing programs and maintain accurate online presence.
• Build resident satisfaction through retention strategies.
• Address and resolve resident concerns professionally.

Why You'll Love Fairfield

• Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.
• Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.
• Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact.
• A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We're Looking For

• High school diploma or equivalent required; Bachelor's degree preferred.
• Industry certification preferred.
• Valid driver's license may be required.
• 3 or more years of hands-on property management experience.
• Multifamily property experience required.
• A successful track record as a supervisor is preferred.
• Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
• Experience in writing and maintaining budgets.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of federal, state, and local fair housing laws and provisions.
• A previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

#LI-CANDACE

Estimated Rate of Pay: $81,478.26 - $105,921.74

This position is exempt; the range above reflects annual salary.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.