Community Manager- HOA Portfolio

York Properties; Raleigh (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits

Amazing work environment

Job summary

York Properties is seeking an Association Manager in Raleigh to oversee homeowners associations, condo and other communities. You will handle calls, bids, architectural requests, notices and violations, and review financial data while coordinating with boards and service contractors.

You’ll collaborate with HOA boards to set priorities, manage budgets, attend meetings, and ensure compliance with CC&Rs and state statutes.

Qualifications

• Must have Associate's degree or equivalent from two-year college or technical school, or two years related experience.
• Thorough knowledge of Association Management.
• Proficient with Microsoft Office; Outlook and CINC helpful.

Responsibilities

• Collaborates with HOA representatives and Board of Directors to determine management priorities.
• Maintains public relations and professional interactions with clients and staff.
• Evaluates financial status and prepares annual budgets for review.
• Updates the Board on CC&Rs policies and industry developments.
• Coordinates and attends meetings; prepares agendas and reports.
• Researches issues and presents recommendations to the Board.
• Oversees collections, lien notices, and payments to vendors.
• Directs contracts with service providers and contractors.

Skills

Association Management

Budgeting

Communication

Interpersonal skills

Time management

Education

Associate's degree or equivalent

CAI certification preferred

Tools

Microsoft Office

Outlook

CINC

Job description

The Association Manager will handle homeowners’ calls, assign work orders, solicit bids, process architectural requests, handle notices and violations, and reviews financial data. Managers communicate with boards of directors, homeowners, and service contractors while managing a variety of associations including condominiums, homeowners, and office associations in accordance with the management contract, and the Bylaws and Declarations of the association by performing the following duties personally or through subordinates.

Job Duties:

• Collaborates with representatives of Homeowners' Association and Board of Directors to determine management priorities.
• Maintains good public relations and interacts with clients, customers, and co-workers in a positive, respectful and professional manner at all times.
• Evaluates financial status and prepares annual budgets for review.
• Updates the Board of Directors on CC & R's policies & procedures & provides information on current industry developments.
• Coordinates and attends meetings.
• Prepares and presents agendas, management reports, and board packets.
• Researches issues and presents Board of Directors with recommendations.
• Determines work procedures, prepares work schedules and expedites workflow.
• Oversees collection of monthly assessments from residents, including lien and legal notices.
• Directs activities of association employees/ contractors including maintenance, janitorial, security services, and landscaping staff who perform routine repairs, maintain buildings and grounds, and patrol the common grounds.
• Arranges for and obtains bids for all necessary services. Oversees activities of contract service representatives such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel.
• Provides authorization for payment of invoices in accordance with the management contract.
• Maintains contact with insurance carrier, fire protection, police department, and other agencies having jurisdiction over property to ensure that association is complying with codes and regulations.
• Performs routine community inspections.
• Investigates community standards, violations, and resident complaints. Works with the board of directors to resolve violations and complaints in accordance with association rules and regulations, covenants and North Carolina General Statutes.
• All employees are expected to perform any reasonable work requested that falls within the qualification but not specifically described.

Required Knowledge, Skills, and Abilities:

• Must have Associate's degree or equivalent from two-year college or technical school; or a minimum of two years related experience and/or training; or equivalent combination of education and experience. This position requires a thorough knowledge of Association Management.
• Skills & Position Requirements include but are not limited to:
• Association Management or similar experience required.
• Proficient with Microsoft Office and prior knowledge of the following programs would be helpful: Outlook and CINC
• Attendance of evening board meetings as required.
• Due to the high volume of correspondence it is necessary to have the ability to effectively communicate orally and in written forms.
• Must possess and use good interpersonal skills with other employees and the public.
• Must be punctual, efficient, an independent worker, a detail oriented person and possess good work habits.
• Must have excellent follow up and organizational skills
• Must be able to perform and/or manage multiple tasks, projects and priorities concurrently with a positive attitude and approach.
• Ability to act and dress professionally in the work environment.
• CAI certification preferred but must be willing to pursue upon hire.

Come join York and learn why we are one of the top employers in Raleigh with competitive benefits and an amazing work environment!