Community Manager - GA

Confidential; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Confidential is seeking a Community Manager in Atlanta, GA to drive occupancy, revenue, and resident satisfaction while leading a property operations team. You will manage budgets, leasing, marketing, and service excellence to achieve retention goals.

The role requires strong leadership, financial acumen, and knowledge of local regulations, with a focus on delivering exceptional customer service and operational standards.

Qualifications

• Bachelor's degree in Business or Marketing preferred.
• High school diploma or GED required.
• Property management experience with strong financial, leasing, marketing, and customer service skills.
• Proficiency in Microsoft Office, Yardi, Entrata, or RealPage.
• Knowledge of Fair Housing, landlord-tenant laws, and local regulations.
• Strong leadership, communication, organization, and problem-solving skills.

Responsibilities

• Oversee budgets, occupancy, rental income, expenses, reporting, inspections, and regulatory compliance.
• Recruit, train, coach, and retain employees while promoting teamwork, accountability, and professional growth.
• Deliver excellent customer service, resolve concerns, oversee leasing and renewals, manage marketing, and maintain occupancy and retention goals.
• Oversee service requests, preventive maintenance, apartment turnovers, vendor performance, curb appeal, and property safety.
• Ensure adherence to company policies, Fair Housing requirements, applicable laws, and operational standards.

Job description

The Community Manager oversees the property’s financial performance, daily operations, resident satisfaction, and team development while upholding our standard of service. This role drives occupancy, revenue, retention, and operational excellence through proactive leadership and accountability.

Key Responsibilities:

• Operations & Finance: Manage budgets, occupancy, rental income, expenses, reporting, inspections, and regulatory compliance.
• Team Leadership: Recruit, train, coach, and retain employees while promoting teamwork, accountability, and professional growth.
• Resident Relations & Leasing: Deliver excellent customer service, resolve concerns, oversee leasing and renewals, manage marketing, and maintain occupancy and retention goals.
• Maintenance & Safety: Oversee service requests, preventive maintenance, apartment turnovers, vendor performance, curb appeal, and property safety.
• Compliance & Administration: Ensure adherence to company policies, Fair Housing requirements, applicable laws, and operational standards.

Qualifications:

• High school diploma or GED required; bachelor’s degree in Business or Marketing preferred.
• Property management experience with strong financial, leasing, marketing, and customer service skills.
• Proficiency in Microsoft Office, Yardi, Entrata, or RealPage
• Knowledge of Fair Housing, landlord-tenant laws, and local regulations.
• Strong leadership, communication, organization, and problem-solving skills.