Community Manager - Dedicated Site

Associated Asset Management (AAM); Chandler (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Associated Asset Management (AAM) in Chandler, AZ seeks an HOA Manager to oversee governance, budgets, and service contracts while delivering exceptional resident service.

You will collaborate with the Management Team to ensure CC&Rs compliance, attend Board meetings, prepare reports, and coordinate vendors for communities nationwide.

The role emphasizes organization, strong communication, and multi-tasking in a fast-paced environment.

Qualifications

• Experience with HOA governance documents (CC&Rs, Bylaws, Rules and Regulations) and related statutes.
• Ability to manage budgets, vendor contracts, and annual reporting.
• Strong communication with homeowners, vendors, and Boards.

Responsibilities

• Read, review and have a strong understanding and knowledge of Association governing documents, including CC&Rs, Bylaws, Rules and Regulations; Partner with AAM’s Management Team to ensure compliance.
• Interact with homeowners, vendors and service providers to promote high quality customer service.
• Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.
• Solicit, negotiate and execute contracts for Association vendors and service providers.
• Prepare and submit bid specs and work orders to vendors/service providers.
• Plan, budget, advertise, execute and attend Association events with Boards/Committees approval.
• Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM.
• Review, analyze, and present monthly management/financial reports; resolve discrepancies with accounting.
• Prepare annual budgets with Boards and obtain data from vendors/services.

Skills

Interpersonal skills

Time management

Attention to detail

HOA experience

Organization skills

Microsoft Office

Tools

Databases

Job description

Description

Are you dedicated to delivering exceptional service? Are you interested in joining a team that takes pride in constructing a high-performing culture that empowers employees to work cohesively to reach their fullest potential? You may have just found a perfect fit with AAM!

Job Details

Are you dedicated to delivering exceptional service? Are you interested in joining a team that takes pride in constructing a high-performing culture that empowers employees to work cohesively to reach their fullest potential? You may have just found a perfect fit with AAM!

Join AAM and bring your passion for exceptional service to a team that values collaboration, growth, and high performance. As a trusted leader in HOA management for over 36 years, AAM empowers its employees to thrive while delivering strategic, forward-thinking community management across diverse residential communities nationwide. In this role, you’ll play a key part in supporting a designated HOA by applying your expertise in CC&Rs and management practices to provide outstanding service and strengthen the communities we serve.

Position Responsibilities

• Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&Rs, Bylaws, Rules and Regulations, as well as Arizona and federal statutes relating to Associations; Partners with AAM’s Management Team to ensure compliance
• Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM.
• Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.
• Solicit, negotiate and execute contracts for Association vendors and service providers.
• Prepare and submit bid specs and work orders to vendors/service providers, as needed.
• Plan, budget, advertise, execute and attend Association events with Boards/Committees approval
• Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM.
• Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve, any discrepancies in reports.
• Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data.
• Review, modify, code and approve Association invoices.
• Schedule, organize and facilitate annual Board of Directors meetings and other special meetings by providing leadership and professional guidance as required by Association policy and Arizona law.
• Interview, hire and train employees, as needed. Coach AAM employees regarding job performance and expectations; terminate employment relationships when required.
• Exhibit a proactive approach to management; provide leadership in planning future growth.
• Perform other duties as directed.

Knowledge, Skills And Abilities

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• High attention to detail.
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.
• Ability to interact and work positively and effectively with staff and residents at all levels.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

• Utilizing personal automobile for commuting to and from assigned communities.
• Walking and/or driving throughout dedicated community to inspect common areas per management contract.
• Sitting and standing for moderate periods of time.