Community Manager - Bilingual English/Spanish

Pratum Companies; Washington (District of Columbia); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

2 weeks paid vacation

3 weeks sick leave

11 paid holidays

Health & welfare benefits

Job summary

Pratum Companies is seeking a Community Manager for LIHTC properties in Washington, DC. The role focuses on LIHTC compliance, HUD/Fair Housing adherence, and supervising staff to ensure high-quality property operations.

The position requires LIHTC experience, supervisory skills, and strong tenant relations. Familiarity with Yardi Voyager and Onesite is preferred; bilingual English/Spanish is a plus.

Qualifications

• At least 2 years of managing LIHTC communities.
• 2 years supervisory experience with staff and management.
• Prefer bilingual: English/Spanish.
• 2+ years LIHTC compliance, certification and recertification.
• LIHTC-related certification such as TCS or COS is required.
• Knowledge of local, state, and federal Fair Housing laws.
• Proficiency with MS Office and Yardi Voyager.
• Experience with Onesite/Yardi software is preferred.

Responsibilities

• Manage compliance and recertification programs for LIHTC communities.
• Supervise administrative and operational functions of property operations.
• Oversee all assigned staff and support new residents with lease requirements.
• Conduct background checks and evaluate applicant eligibility.
• Lease vacant units and manage tenant income recertifications.
• Maintain waiting lists, lease and accounting records, and financial reports.
• Coordinate work orders and monitor maintenance contractors.

Skills

Bilingual English/Spanish

Supervisory experience

MS Office

LIHTC familiarity

Education

LIHTC certification (TCS/COS)

Tools

Yardi Voyager

Onesite/Yardi

Job description

Community Manager - LIHTC

This is a skilled administrative position for the management of residential commercial real estate. Work involves managing the operations of an assigned tax credit community and performing related duties. A Tax Credit Property Manager is responsible for the management of units, ensuring compliance with applicable HUD regulations, Housing Authority policies and Low-Income Housing Tax Credit (LIHTC) compliance. Work is performed with considerable independence under the direction of the Asset Manager and exercises direct supervision over assigned staff.

Essential Duties And Responsibilities

• Managing compliance and recertification programs for Tax Credit (LIHTC) Community.
• Performs supervisory, administrative, and management functions involved in property operations.
• Supervises all assigned staff.
• Assists, confers with, and advises new residents on lease requirements and responsibilities.
• Conducts or supervises applicant background checks and recommends acceptance or rejection of applicants.
• Interviews prospective residents, shows available apartment units to applicants, and explains the operation of the dwelling equipment.
• Leases vacant units to approved applicants.
• Conducts eligibility of the initial examination and the re-examination, recertification for the tenants’ income and family composition as applicable.
• Manages and maintains a waiting list of prospective residents.
• Maintains and monitors lease and accounting records, accounts receivable/delinquency records and eviction notifications. Collects rents and other monies due from residents; posts collections to resident account cards, prepares and makes bank deposits, prepares financial reports and reviews same to assure accuracy and completeness prior to submission.
• Prepares and monitors daily, weekly, and monthly vacancies and delinquency reports.
• Coordinates follow-up and initiation of work orders and requests for maintenance work.
• Monitors contractors rendering services on the property.

Requirements

• At least 2 years of Managing communities with Tax Credit programs
• 2 years supervisory experience effectively working with all levels of staff and management
• Preferably Bilingual: English/Spanish speaking
• 2 + years' experience in Tax Credit (LIHTC) compliance, certification and recertification
• Must hold a certification related to LIQT or compliance, such as TCS or COS?”
• Must be knowledgeable of all local, state and federal Fair Housing laws and regulations
• Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor
• Keep property in clean and curb appeal shape.
• Ability to effectively and accurately communicate and present information verbally and in writing with tenants, owners and vendors
• Must be proficient with MS Office and Yardi-Voyager
• Possess proven financial and accounting acumen
• Demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting
• Experience with Onesite/Yardi software, preferred
• AHM, COS, SCHM certification or equivalent preferred

This role is exempt and has an anticipated annualized base salary range of $65,000-$70,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.