Community Manager: Affordable Housing & Resident Services

MidPen Housing Corporation; Sunnyvale (CA); On-site; USD 53,000 - 60,000; Full time

Benefits offered by this job

Dental, Vision, Life & Disability Ins.

403(b) Retirement Investment

Employee Education Reimbursement

FSA for Childcare, Medical, and Commut

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. in Sunnyvale, CA, is seeking a Community Manager to oversee daily operations of affordable housing properties, lead a small team, and ensure fiscal responsibility and regulatory compliance.

You’ll collaborate with residents, partners, and staff to deliver high-quality services and stable living environments. The role emphasizes ICARE values, coordinating with Resident Services, managing certifications, and maintaining properties to meet standards.

Qualifications

• Associate degree with three years of multi-family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience.
• One year of supervisory experience with demonstrated ability to lead and develop staff.
• Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense.
• Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software

Responsibilities

• Supervise property staff and conduct performance reviews while providing ongoing coaching and development
• Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management
• Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation
• Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal
• Process resident applications, re-certifications, and lease renewals while maintaining accurate property files and waitlists
• Build partnerships with local community groups, government officials, and safety professionals to enhance property operations
• Implement risk management protocols including emergency preparedness procedures and incident reporting
• Market available units according to approved plans and ensure unit turnovers are completed within established timeframes
• Perform other duties as assigned

Skills

Staff supervision

Coaching & development

Communication skills

Regulatory document interpretation

Education

Associate degree with three years of multi-family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience

One year of supervisory experience with demonstrated ability to lead and develop staff

Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense

Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days

Tools

RealPage

Job description

MidPen Housing Corp. in Sunnyvale, CA, is seeking a Community Manager to oversee daily operations of affordable housing properties, lead a small team, and ensure fiscal responsibility and regulatory compliance.

You’ll collaborate with residents, partners, and staff to deliver high-quality services and stable living environments. The role emphasizes ICARE values, coordinating with Resident Services, managing certifications, and maintaining properties to meet standards.