Community Manager - 2917

Guardian Life; Salem (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in property management is seeking a Full-Time Community Manager to oversee operations at an affordable apartment community. This role involves ensuring compliance with housing regulations, managing budgets, and providing exceptional service to residents. The ideal candidate will have a strong background in property management, particularly in affordable housing, and experience with Yardi software. Join a supportive team that values employee growth and offers competitive benefits, including medical insurance and a 401(k) plan. This is a fantastic opportunity to advance your career in a dynamic and rewarding environment.

Benefits

Medical/Vision/Prescription Insurance

Dental Insurance

401-K with Employer Match

Vacation Time

Sick Time

Paid Holidays

Employee Assistance Program

Qualifications

• 3+ years of experience managing affordable multifamily properties.
• Strong organizational and communication skills are essential.

Responsibilities

• Ensure property meets ownership goals and adheres to regulations.
• Supervise staff and vendors to maintain high customer service standards.

Skills

Property Management

Customer Service

Budget Management

Communication Skills

Attention to Detail

Mathematical Skills

Education

High School Diploma or GED

Tools

Yardi

Job description

Guardian has an opportunity for a Full Time Community Manager to join our team at Fairhaven Gardens in Salem, OR!

Fairhaven Gardens is an affordable (LIHTC/HUD) apartment community in Salem, OR with 87 units.

The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord Tenant Laws at all times. A Community Manager is responsible for supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.

For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional and communicative. The candidate must have at least three (3) years of experience managing affordable multifamily properties. Experience with HUD preferred and Yardi experience is required. A general understanding of all property management duties and operations is essential for this role.

Schedule: 40 hours / week; Monday - Friday 8:00AM - 5:00PM or 9:00AM - 6:00PM

Compensation: $25-$29/hr + benefits!

Benefits: 40 hrs/week: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days of Vacation Time per year, 1 hour of Sick Time for every 30 hours worked, 7 Paid Holidays + 1 Birthday Holiday, Employee Assistance Program.

Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their career to the next level! Interested in growing along with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!

Qualification Requirements:

• High school diploma or GED.
• At least two (2) years of experience managing an affordable multi-family community.
• At least one year of experience developing, maintaining and adhering to an annual budget.
• LIHTC affordable housing experience is preferred.
• Experience with Yardi is required.
• Excellent attention to detail and organizational skills.
• Strong mathematical skills and basic understanding of property budgets and financial accounting.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner; both verbally and in writing.
• Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Essential Functions:

• Represent Guardian in a positive and professional manner at all times.
• Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.
• Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
• Under the direction of the Portfolio Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
• Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
• Complete resident income certifications and recertifications in a timely and accurate manner in order to maintain compliance with program funding and regulatory agency requirements.
• Administer budgets, review and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Portfolio Manager.
• Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.
• Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
• Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach and discipline staff with direction from Portfolio Manager and Corporate HR Department.
• Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.
• Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance and performing landlord obligations.
• Identify leasing prospects and occasionally respond to routine leasing inquiries.
• Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
• Work with Portfolio Manager to identify, engage and supervise property vendors.
• Approve invoices for all goods/services required to maintain the property’s upkeep to company and owner standards and in accordance with property’s budget.
• Liaison with corporate departments to provide a team approach to the management of the property.
• Establish and maintain collaborative working relationships between departments and with coworkers. Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
• Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
• Other duties as assigned by the Portfolio Manager.

Guardian – Company Description

Guardian is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all. Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve. Since 2002, Guardian has developed or acquired 11,000 multifamily units and 350,000 square feet of commercial space. With more than 400 team members, our management portfolio consists of 125 communities across four states.

The Guardian Experience – Our People

Property Management is our strength. People have always been our passion. We are proud to have been recognized through employee surveys as a Top Workplace employer in 2022 and 2023. Our team is, and has always been, actively engaged in superior real estate management and enhancing the communities in which we live and work. The company is also an active contributor to a variety of housing and education causes, and in 2023, Guardian was named the Top Philanthropic organization for medium-size companies in its headquarters region.

Guardian Offers

In addition to competitive salaries, 401(k), Vacation, Sick Time, and paid Holidays, we offer a culture in which individuals work and participate in collaborative team environments and are encouraged to continue to grow both professionally and personally.

AAP/EEO Statement

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call [phone] to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or by fax at [phone].