Community Manager

RHP Properties; Washington (Washington County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Holidays

Job summary

RHP Properties is seeking a Community Manager for the Washington Estates Community in Washington, PA. You will oversee daily operations, rental collections, staff management, and property maintenance to ensure profitability and resident satisfaction.

The role requires 2-3 years of property management experience, strong communication, and proficiency in MS Office; MRI experience is preferred.

Qualifications

• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational abilities.
• Detail-oriented with multitasking and problem-solving capabilities.

Responsibilities

• Manage daily administration, operations, and staff at the community.
• Oversee rent collection, delinquencies, and court proceedings as needed.
• Hire, train, and supervise onsite staff and maintain records.
• Ensure safety, maintenance, and compliance across the community.
• Coordinate advertising, show homes, and reporting to regional leadership.

Skills

Customer service

Communication

Organizational skills

Multitasking

Problem solving

Education

High School diploma or GED

Tools

MRI property management software

MS Office (Excel, Outlook)

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With over 395 communities throughout 33 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team members, with regular training, opportunities for advancement, and team events to bring everyone together.

We are presently seeking a Community Manager for our Washington Estates Community Manager located in Washington, PA., to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.

As a Community Manager, You Will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager’s availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• Perform other duties as assigned.
• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid Operator's license required.
• High School diploma or GED required.

Compensation:

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental and vision insurance, paid time off and holidays, life insurance, and 401k.