COMMUNITY MANAGER

SANDALWOOD MANAGEMENT INC; Spicewood Springs (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Company paid life insurance

401(k)

Paid holidays and vacation

Rent discount options

Job summary

Sandalwood Management is seeking a skilled and experienced Community Manager to oversee day-to-day operations and the 248-unit Spicewood Springs property in Austin, TX. The role offers a salary range of $70,000 to $85,000 per year and requires strong leadership and property management experience.

Responsibilities include supervising on-site staff, budgeting, rent collection, resident relations, and coordinating maintenance and vendor activities, with emphasis on delivering excellent service and

Qualifications

• 3+ years of Property Manager experience.
• Experience with Yardi property management software.
• Ability to work weekends as required.
• Bilingual English/Spanish is a plus.
• Knowledge of Fair Housing Laws.
• Strong administrative skills.
• Valid driver’s license.
• Able to pass pre-employment background check and drug test.

Responsibilities

• Monitor and analyze performance metrics, budgets and marketing data.
• Provide excellent customer service and respond promptly to inquiries.
• Oversee on-site staff and supervise leasing operations.
• Prepare annual budgets and income projections.
• Ensure rents and late fees are collected and deposited.
• Maintain resident relations and community events.
• Coordinate maintenance and vendor management.
• Ensure move-ins/move-outs inspections and records.
• Manage accounting records and petty cash.

Skills

Admin skills

Bilingual English/Spanish

Fair Housing Laws

Tools

Yardi

Job description

Job Details: Job Location: Spicewood Springs - Austin, TX 78759, Salary Range: $70,000.00 - $85,000.00 Salary/year, Sandalwood Management is seeking a skilled and experienced Community Manager to assist with general day-to-day operations and property management of our 248 unit property Spicewood Springs in Austin, TX.

Qualifications: WHAT YOU’LL DO:

• Continually monitor and analyze traffic logs conversion ratios, budget guidelines, renewal information, marketing data, etc. Be able to give up-to-date and proper information when requested
• Maintain excellent customer service, delighting resident with proactive service and quick, accurate response to inquiries and requests
• Understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual
• Maintain an excellent customer service relationship with residents and property owners, responding to enquiries or concerns in a prompt and courteous manner
• Supervises entire on-site staff (i.e., Assistant Community Manager, Leasing Consultant(s), Community Service Supervisor/Assistant Community Service Supervisor, Maintenance Technician(s), Make-Ready Technician(s), Groundskeeper(s), Porter(s), and Housekeeper(s))
• Build high performing, harmonious on-site team by training and coaching talented individuals
• Maintain accurate records of all community transactions (rent rolls, delinquency reports, move-in/move-outs, etc.)
• Prepare annual budgets and income projections
• Ensure that all rents and late fees/check charges are collected, posted and deposited
• Generate necessary legal action, documents and process in accordance with state and company guidelines
• Ensure that invoices are submitted to the corporate office for payment, handle petty cash and all funds
• Build a sense of community through resident functions and other communication strategies
• Build high performing, harmonious on-site team by hiring, training and coaching talented individuals, and executing performance management system
• Plan weekly/daily office staff schedules and assignments and ensure all personnel –related administrative processes are executed on a timely basis
• Oversees outside contract vendors
• Ensure property is rented to capacity by implementing creative marketing strategies and developing a top performing team of leasing professionals
• Oversee or manage all details of resident move-ins and move-outs giving special attention to apartment inspections, utilizing in-house employees or outside contractors/vendors as needed
• Delight residents by responding to requests and concerns promptly and courteously
• Coordinate maintenance schedule and assignments with Maintenance Supervisor
• Ensure that vacated apartments are walked in a timely manner and in accordance with company policy. Prepare the Statement of Security Deposit in a timely manner
• Must possess a positive attitude and the ability to smile under all circumstances
• Be able to work evenings and weekends when necessary

WHAT WE NEED:

• 3+ years of Property Manager experience
• Experience in Yardi property management software, required
• Ability to work weekends, when required
• Bilingual English/Spanish, a plus
• Knowledge of Fair Housing Laws
• Strong Admin skills
• Valid driver’s license, required
• Successfully pass pre-employment background check and drug test, required

COMPENSATION:

• Negotiable, depending on experience
• Monthly renewal commission and bonus opportunities

BENEFITS:

• Medical, dental and vision benefits packages, company paid life insurance and 401(k)
• Paid holidays and vacation time
• Rent discount options (eligibility requirements may apply