Community Manager

The Neiders Company; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

HealthiestYou virtual healthcare

Employee Assistance Program

401(k) plan

Disability insurance

PTO and holidays

Wellness program

Job summary

The Neiders Company in Seattle is seeking an experienced Community Manager to lead three multifamily communities across the Seattle and Renton areas, driving results and accountability. You will oversee leasing, maintenance, resident relations, and financial performance, develop onsite teams, ensure Fair Housing compliance, and uphold company standards for service and appearance.

If you are organized, proactive, and comfortable balancing multiple properties while delivering legendary service,

Qualifications

• Minimum of 3 years of experience in property or community management.
• Experience overseeing multiple communities (multifamily preferred).
• Knowledge of Fair Housing laws, landlord-tenant regulations, and compliance requirements.
• Proficiency with property management and financial software systems.

Responsibilities

• Oversee leasing, maintenance, compliance, resident relations, and day-to-day property operations.
• Lead onsite teams and ensure performance across three communities.
• Manage rent collections, renewals, delinquencies, and expenses.
• Review financial performance and prepare variance reports.

Skills

Leadership

Organization

Problem-solving

Fair Housing knowledge

Property management

Regulatory compliance

Proficiency with software

Professionalism

Travel readiness

Education

Bachelor's degree in business, real estate, or related field

High school diploma or equivalent

Tools

Property management software

Job description

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Summary:

Are you an experienced Community Manager who thrives on leading teams, driving results, and making a positive impact across multiple communities? The Neiders Company is looking for a motivated, hands-on leader to oversee the daily operations and overall performance of three multifamily communities in both the Seattle and Renton areas.

In this role, you'll have the opportunity to lead and develop onsite teams, strengthen resident relationships, improve property performance, and take ownership of operational and financial success. We're looking for someone who is organized, proactive, and comfortable balancing the needs of multiple properties while maintaining high standards of service, compliance, and accountability.

If you're a results-driven leader who enjoys taking initiative, solving problems, and making a meaningful difference, we'd love to hear from you!

Essential Functions: (Include but are not limited to):

Property Operations

• Oversee all aspects of leasing, maintenance, compliance, resident relations, and day-to-day property operations.
• Establish, maintain, and enforce company standards for property cleanliness, curb appeal, common areas, and overall community appearance.
• Conduct weekly property inspections to identify operational, maintenance, safety, cleanliness, and curb appeal concerns and ensure timely follow-up and resolution.
• Ensure the timely delivery of rent-ready (RTR) units by coordinating with onsite teams across assigned communities, driving established timelines, and holding team members accountable for completion.
• Oversee the move-in and move-out process to ensure units, documentation, inspections, and resident communications are completed accurately and timely.
• Conduct routine resident and leasing file audits to ensure accuracy, completeness, and compliance with company policies, Fair Housing requirements, and applicable regulations.
• Ensure required weekly and monthly property reports are completed accurately and submitted within established deadlines.
• Develop, implement, and enforce operational procedures to ensure efficiency, consistency, and compliance.

Resident Relations

• Serve as the primary point of escalation for resident concerns, ensuring timely, professional, and consistent resolution.
• Build and maintain strong resident relationships to support satisfaction and retention.
• Implement and oversee initiatives that promote community engagement and adherence to property standards.

Financial Management

• Manage property financial performance in accordance with established budgets and company goals.
• Take full responsibility for rent collections, lease renewals, delinquencies, and expense control, ensuring established goals and deadlines are met.
• Review monthly financial performance and prepare variance reports, identifying the cause of significant variances and implementing corrective action as needed.
• Perform or oversee accounts receivable (AR) and accounts payable (AP) processes for the assigned properties, ensuring accuracy, proper documentation, and timely processing.
• Ensure accurate financial reporting and timely completion of all required weekly and monthly financial and operational reports.
• Analyze financial performance and implement corrective actions to improve profitability and operational outcomes.

Team Leadership & Accountability

• Set clear performance expectations; provide ongoing coaching, feedback, and formal evaluations.
• Hold onsite team members across assigned communities accountable for meeting operational, leasing, financial, service, and property performance expectations.
• Address employee performance and conduct concerns through appropriate corrective action, including verbal counseling, written warnings, and termination when necessary, in accordance with company policies and in partnership with Human Resources as appropriate.
• Track and manage key performance indicators (KPIs) related to operations, leasing, resident experience, and financial performance.
• Foster a high-performance culture grounded in accountability, integrity, and results.

Legendary Service

• Lead by example in delivering consistent, high-quality service to residents and stakeholders.
• Identify opportunities to enhance the resident experience and service delivery standards.
• Empower and develop team members to exceed expectations and take ownership of community performance.
• Perform other duties as assigned to support the operational needs and overall performance of assigned communities.

Qualifications:

• High school diploma or equivalent required; bachelor's degree in business, real estate, or a related field preferred.
• Bachelor’s degree in business, real estate, or a related field preferred.
• Minimum of 3 years of experience in property or community management (multifamily preferred).
• Demonstrated experience managing multifamily property operations and onsite teams; experience overseeing multiple communities preferred.
• Strong organizational, leadership, and problem-solving skills.
• Knowledge of Fair Housing laws, landlord-tenant regulations, and compliance requirements.
• Proficiency with property management and financial software systems.
• Must maintain company standards for professional dress and appearance in accordance with the company dress code policy.
• Valid driver’s license, current auto insurance, and reliable transportation required for travel between assigned properties. Proof of a valid driver’s license and auto insurance must be provided upon hire and maintained throughout employment.

Physical Requirements:

• Work both indoors and outdoors, with occasional exposure to varying weather conditions during property walks and inspections.
• Frequently walk throughout apartment communities, including leasing offices, common areas, parking lots, and grounds.
• Climb stairs and navigate multi-story buildings as part of routine property inspections.
• Regularly stand, sit, bend, kneel, and reach throughout the workday.
• Lift, carry, push, or pull up to 25 pounds, including files, signage, supplies, and packages.
• Operate standard office equipment, including computers, phones, printers, and scanners.
• Respond to after-hours or emergency situations as needed.

Benefits and Perks:

• Medical, Dental, and Vision insurance (eligible after 60 days)
• Employer-paid HealthiestYou virtual healthcare benefit, including 24/7 virtual care, mental health support, dermatology, expert medical services, digital physical therapy, and more.
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term Disability options
• 15 PTO days, 8 paid holidays, and 1 floating holiday
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.