Community Manager

Associa; San Jose (CA); On-site; USD 70,000 - 85,000; Full time

Job summary

A leading HOA management company, Associa, is seeking a Community Manager in San Jose, CA. The role involves managing a portfolio of homeowner associations, delivering outstanding service, and supporting community needs. Ideal candidates will offer 3+ years in HOA management and possess excellent interpersonal skills.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Professional development assistance

Qualifications

• 3+ years in HOA Community Management required.
• Experience in Microsoft Office essential.
• Professional attitude and reliable transportation mandatory.

Responsibilities

• Provide exceptional customer service to homeowners.
• Conduct onsite inspections.
• Attend board meetings and manage vendors.

Skills

Customer Service

Problem-solving

Communication

Organizational Skills

Relationship Building

Education

CCAM Certification

Tools

Microsoft Office

Job description

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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Build Your Future, Strengthen Communities – Grow with CIMS.

An Associa Company

We are looking for a dynamic HOA Community Association Manager who will provide day-to-day management services for a portfolio of homeowner associations in our Campbell office. Common Interest Management Services is one of the fastest-growing HOA management companies in Northern California and is looking for top talent to join our team! We are a leader in innovative HOA solutions with seven offices across the Bay Area and Central Valley. We're committed to improving communities and delivering outstanding service—come join our team!

Work Location

In person/Hybrid: Required to be in the office Tuesday through Thursday through introductory period. Reduced to two days a week after successful introductory period.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Learn More About CIMS:https://commoninterest.com/

Why Work at CIMS?

At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, vision, a 401K plan, PTO, and holiday pay. We have a Social Committee that organizes fun company events like our Summer Picnic, Holiday Celebration, volunteer opportunities, and virtual team-building activities!

About This Opportunity:

• Provide exceptional customer service to homeowners in the communities they serve
• Conducting onsite inspections to oversee work done by 3rd party vendors and to enforce the rules and regulations of the community
• Attending evening board meetings; writing minutes of each meeting
• Providing leadership and consulting with our clients on best practices regarding the management and oversight of their community.
• Manage 3rd party vendors
• Some project management support
• Writing letters and newsletters
• Creating budgets
• Drive to HOA Associations as needed
  
  

What You Bring

We are looking for a top-notch individual who is:

• Personable and engaging in communicating with clients
• Skilled at building relationships
• Delivers exceptional customer service and has good phone etiquette
• Comfortable working independently,
• Has at least three years of experience in HOA property management,
• Has a working knowledge of homeowner’s associations, and familiarity with communities in the South Bay
• Ability to multi-task, with strong organizational skills
• Possesses strong written and verbal communication and computer skills (MS Office, Zoom, Adobe, Teams, Sharepoint)
• Professional, confident, self-starter
• Strong problem-solving skills
• Must have reliable transportation and a valid driver's license
• CAI and/or CACM Certification(s) a plus
  
  

Requirements

Experience:

• HOA Community Management: 3 years (Required)
• Microsoft Office: 2 years (Required)
  
  

License/Certification:

• Driver's License (Required)
• CCAM (Preferred)
• CAI (Preferred)
  
  

Ability to Commute:

• Campbell, CA 95008 (Preferred)
  
  

Work Location: Hybrid remote in Campbell, CA 95008

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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