Chasepro Talent is hiring : Associate Community Manager in Orlando

Chasepro Talent; Orlando (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

Chasepro Talent seeks an Associate Community Manager to support their online community. Duties include moderating forums, managing service desk requests, and collaborating with internal teams. Ideal candidates should have 2-4 years of experience, detail-oriented skills, and the ability to manage multiple tasks effectively. This role is remote within EST/CST time zones.

Benefits

Project ownership

Varied daily tasks

Fun team culture

Qualifications

• 2–4 years of relevant experience required.
• High attention to detail, especially in proofreading.
• Comfortable learning and using new software.

Responsibilities

• Moderate and engage in online community forums and Slack.
• Manage service desk requests and community leader inquiries.
• Collaborate with internal teams leveraging the community platform.

Skills

Detail-Oriented

Strong Communication

Software Experience & Troubleshooting

Ability to manage multiple tasks

Tools

Community Platforms

Project Management Tools

Communication Platforms

Gamification Tools

Job description

This range is provided by Chasepro Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

25.00 / hr - $30.00 / hr

Job – Associate Community Manager

Location : Remote : EST / CST Only

Duration : 12 Months

Job Overview :

Join Community and Learning Team, where you'll support a thriving online community. This is an exciting opportunity to work alongside top marketing and community professionals, manage engagement initiatives, and foster strong customer relationships.

Day-to-Day Responsibilities

• Moderate and engage in online community forums and Slack
• Manage service desk requests and community leader inquiries
• Post engagement content and support ongoing initiatives
• Administer gamification programs (e.g., creating / testing missions)
• Collaborate with internal teams leveraging the community platform
• Enforce community guidelines and ensure member compliance

Qualifications

Required :

• 2–4 years of relevant experience
• High attention to detail (proofreading / copy editing helpful)
• Ability to manage and prioritize multiple tasks
• Comfortable learning and using new software platforms

Preferred Tools / Tech :

• Community Platforms (e.g., Lithium / Khoros)
• Project Management Tools : Trello, Jira, Confluence
• Gamification Tools : Bunchball / Nitro
• Communication Platforms : Slack

Top Must-Have Skills (Ranked)

Software Experience & Troubleshooting

Especially backend management in gamification systems)

Detail-Oriented

Accuracy in task execution and proofreading)

Strong Communication

Personable, clear, and effective written skills)

Team & Culture

• Team Name : Community – CS
• Team Size : 3 direct team members, 60+ in broader team
• Work Environment : Fast-paced, creative, and dynamic
• Unique Perks : Project ownership, varied daily tasks, fun team culture
• Reason for Hire : Backfill

Candidate Sourcing Tips

Ideal Backgrounds :

• Community Management
• Editorial / Proofreading Roles
• Customer Engagement or Digital Marketing

Relevant Job Titles :

• Community Manager
• Community Engagement Specialist
• Content Moderator
• Editorial Assistant
• Customer Support Analyst with community tools experience

Seniority level

Seniority level

Associate

Employment type

Employment type

Contract

Job function

Job function

Marketing

Software Development and Technology, Information and Media

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Inferred from the description for this job

401(k)

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Chasepro Talent is hiring: Associate Community Manager in Orlando • Orlando, FL, United States