Community Manager

Associa; Royal Pines (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Associa is seeking a Community Manager for a Luxury Residential property in Arden, NC. The role represents Associa Management to the Association Board of Directors and ensures 5-star service while adhering to the management contract.

You will supervise on-site staff and contractors, manage the budget, coordinate with legal counsel and committees, and drive community initiatives in line with board goals.

Qualifications

• Minimum 5-7 years of experience in luxury community association or property management.
• LCAM and/or related industry designation required.
• Knowledge of CC&Rs, By-laws and Articles of Incorporation with ability to read, understand and implement said guidelines.
• Knowledge of budget, finance, maintenance and asset management best practices.
• Proficiency in Microsoft Office: Outlook, Word, Excel.

Responsibilities

• Implements Board policy and directives within the scope of the management contract.
• Manages all association operations including Civil Code Compliance, Elections, Budget, Financials, Maintenance, Asset Management and Recreation programs.
• Liaises between the Board and Legal Counsel and Board Advisory Committees.
• Provides industry expertise in community management.
• Supervises on-site personnel and oversees contractors.
• Works with the Board on strategic initiatives, policy governance and association projects.
• Prepares annual budget estimates and reports financials to the Board.
• Represents the Board in conveying resident grievances and managing relationships.
• Oversees hiring, training and performance management of staff.

Skills

Communication skills

Leadership

Project management

Budget/Financial analysis

Education

Bachelor's degree in property management or related field

LCAM designation

Tools

Microsoft Office

Outlook

Excel

Word

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Community Manager will represent Associa Management with the Association Board of Directors at a Luxury Residential in the Arden NC. The Property Manager ensures 5 Star Service is provided and fulfills the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors. The role involves significant contact with the Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations, employees and city staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implements Board policy and directives within the scope of the management contract.
• Manages all association operations including Civil Code Compliance, Elections, Budget, Financials, Maintenance, Asset Management and Recreation programs.
• Works as a liaison between the Board and Legal Counsel. Works as a liaison between the Board and Board Advisory Committees.
• Provides industry expertise in all areas of community management.
• Supervises all on-site personnel, and oversees contractors providing service to the community.
• Works with the Board on strategic initiatives, policy governance and association projects.
• Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan.
• Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
• Responsible for employee hiring, training, development, and performance management.
• Prepares schedules and establishes priorities for routine and special work projects.
• Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors.
• Analyzes financial reports, coordinates input of professional advisors, implements recommended procedures.
• Establishes priorities, provides advice to the Board concerning major expenditures.
• Supervises expenditures to conform with budget guidelines.
• Establishes budget controls and prepares budget recommendations.

Requirements:

• Minimum 5-7 years of experience with increasing responsibility in Luxury community association or property management.
• Previous experience in maintenance supervision, recreation management, project development or real estate related fields helpful.
• Graduation from an accredited four-year college with major course work in a field related to property management, HOA management or equivalent education and experience required.
• LCAM and/or other related industry designations required.
• Knowledge of basic association CC&R’s, By-laws and Articles of Incorporation with ability to read, understand and implement said guidelines.
• Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
• Proficiency in Microsoft Office: Outlook, Word, Excel Ability to communicate effectively, both orally and in writing
• Required to occasionally drive within the community. Valid CA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.