Community Manager

LEDIC Realty Management / Envolve; Wake Forest (NC); On-site; USD 46,000 - 68,000; Full time

Benefits offered by this job

Medical

Vision

401(k) plan with employer match

Short term disability

Long term disability

Life/AD&D

Paid Time Off

11 paid holidays

Employee Assistance Program

Training and Development

Job summary

Envolve Client Services Group is seeking a Community Manager to oversee the Crenshaw Trace Apartments in Wake Forest, North Carolina. You will manage on-site staff, drive leasing and marketing, and ensure financial performance while upholding Fair Housing laws and company standards.

Responsibilities include budgeting, vendor oversight, and staff training to maximize occupancy and NOI. Candidates should have strong leadership, communication, and software skills, with relevant certifications

Qualifications

• Minimum 3 years as a Community Manager or equivalent management experience.
• High school diploma or equivalent; some college preferred.
• Valid Driver's license required.
• HCCP Certification preferred; Accredited/Certified manager credentials preferred.
• Experience with property management software (Yardi) preferred.

Responsibilities

• Oversee day-to-day operations of assigned property.
• Lead leasing and marketing activities to achieve high occupancy.
• Develop yearly operating and capital budgets targeting NOI.
• Ensure compliance with Fair Housing laws and policies.
• Coordinate vendor contracts and capital projects to maximize efficiency.
• Train and mentor office staff in sales and marketing to maximize rental income.

Skills

Financial management

Budgeting & cost control

Leadership

Communication

Microsoft Office

Yardi experience

Education

High school diploma or equivalent

HCCP Certification preferred

Certified Professional Occupation (preferred)

Accredited Resident Manager (preferred)

Tools

Yardi

Microsoft Excel

Job description

Envolve Client Services Group professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self‑motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Community Manager to work at Crenshaw Trace Apartments in Wake Forest, North Carolina.

Description

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on‑site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

Essential Duties and Responsibilities

• Accountable for all aspects of the day to day operation of assigned property
• Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition
• Frequent interaction with residents, proactively responding to their needs, focus on relationship development and achieving a high level of resident retention
• Achieve the highest possible net operating income through implementation of effective cost control
• Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group
• Develop yearly operating and capital budget plans while being cognizant of how it potentially impacts NOI
• Coordinate and supervise resident improvement and other capital projects
• Monitor and enforce resident lease obligations
• Understand and maintain strict adherence to State and Federal Fair Housing Laws
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures
• Provide direction and oversight to property maintenance staff. Ensure that units/space conditions are in market ready condition
• Promote and teach safe work practices and ensure all safety of site and the occupants
• Perform regular inspections of managed property in accordance with pre‑established schedules; recommend and coordinate necessary maintenance projects
• Bid, negotiate and manage vendor service contracts and one‑time projects
• Effectively maintain knowledge of the property and competitive properties through consistent evaluation of market condition and trends
• Train and mentor office staff in an effort to implement sales and marketing materials, which effectively maximizes rental income and results in high occupancy
• Ensure property compliance with all applicable Affordable Housing programs, including but not limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs
• Provide reports as required
• Other tasks as assigned.

Education and Work Experience Requirements

• High school diploma or equivalent, some college preferred
• Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience
• Must have a valid Drivers license
• HCCP Certification preferred

Specific Job Knowledge, Skills, and Ability

• Must have strong financial management skills and be well versed in budgeting, forecasting and cost control
• Ability to work effectively and lead the community staff in a fast paced, ever changing environment
• Solid multi-tasking skills along with the ability to meet deadlines
• Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Experience with Yardi preferred
• Willingness and ability to work weekends and holidays when the business requires
• Must be able to travel for training and occasional business meetings
• Competitive salaries and bonuses
• Medical
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Training and Development

Background Screening and Drug Test Required. EOE Minorities/Females/Disabled/Veterans

Licenses & Certifications

• Driver's License (required)
• Certified Professional Occupation (preferred)
• Accredited Resident Manager (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.