Community Manager

Hometown America; Orange (CA); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Housing

Benefits package

Health and dependent care FSA

401(k) with 20% company match

Life and disability insurance

Paid time off

Job summary

Hometown America is seeking a Community Manager for Carriage Mobile Estates in Orange, CA. You will develop relationships with residents, stay accessible to customers, and oversee daily operations such as rent collection, budgeting, and capital improvements.

The role requires prior residential property management experience, strong customer service, and supervisory skills. Housing is provided and the position is full-time and on-site.

Qualifications

• Prior residential property management experience.
• Strong customer service focus with community guideline enforcement.
• Prior supervisory experience.
• Demonstrated leasing or sales success.
• Excellent organizational, problem solving, project and time management skills.
• The ability to work flexible hours including Saturdays for emergencies.

Responsibilities

• Develop positive relationships with residents to foster a strong community.
• Be visible and accessible to residents and customers.
• Tour the property regularly and address homeowner and renter concerns promptly.
• Manage day-to-day operations: rent collection, budgets, screenings, and capital projects.
• Represent the property with local agencies and authorities as needed.
• Sell and lease homes, oversee refurbishment and new construction projects.
• Supervise staff: interview, hire, onboard, train, and manage performance.
• Approve vendor invoices and ensure proper insurance documentation and coding.
• Plan and support resident events and communications with residents.

Skills

Customer service

Supervisory ability

Organizational skills

Problem solving

Time management

Communication

Tools

MS Office

Web-based applications

Job description

• Location 201 West Collins Avenue,Orange, CA, 92867,United States
• Base Pay $29.00 - $30.00 / Hour
• Employee Type Full Time - Non - Exempt

Description

Hometown America is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is an important principle of sound business management and is embodied in the ways in which we do business at Hometown America.

We have a unique opportunity available for a Community Manager at Carriage Mobile Estates located in Orange, CA.

As a Property/Community Manager, you will:

• Develop positive and productive relationships with residents to nurture a strong sense of community;
• Be visible and accessible to residents and customers;
• Tour the property regularly to identify needs and concerns of homeowners and renters, and resolve their issues in a timely manner;
• Manage the day-to-day operations which include rent collections, revenue, expense and budget controls, residency screening and approval, and capital improvements projects;
• Participate in meetings with local regulatory agencies and authorities as needed;
• Sell and lease homes, manage home refurbishment projects and new construction;
• Support and supervise property staff by interviewing, hiring, orienting, and training employees, and manage their performance in accordance with company policies, core values, and business practices;
• Approve invoices from vendors, contractors, and service providers for payments by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate chart of account codes, and managing communication between the vendor/contractor and accounting; and
• Plan and/or support resident relations events reflective of diverse resident demographics & manage communication channels with the client base.

Requirements

To be successful in this role, candidates should have prior relevant experience or demonstrate attributes and/or transferable experience and skills acquired in a different industry or in a different context:

• Prior residential property management experience;
• Strong focus on customer service in balance with community guideline enforcement;
• Prior supervisory experience;
• Demonstrated leasing or sales success;
• Excellent organizational, problem-solving, project and time management skills;
• The ability to work flexible hours, including Saturdays or other times outside of normal business hours for emergency situations; and,
• Computer skills including MS Office products and web-based applications.

Our hiring process includes criminal background and driving record checks.

Housing: Community Manager must live onsite.

Summary

We offer:

• Housing
• Competitive wages
• Benefits package, complete with comprehensive medical, dental, and vision coverage
• Health and dependent care flexible spending accounts
• 401(k) with 20% company match
• Life and disability insurance
• Paid time off (2 weeks of vacation in your first year, plus personal days, sick pay and 9 company-paid holidays)

Why Work at this company?

The culture at Hometown America is one of shared values and vision. The company embodies its core values - accountability, communication, empowerment, integrity, service, and inclusion - each and every day. Hometown America’s fantastic leadership team provides training opportunities, resources to perform the job and continued education to succeed. Each of our employees knows they can impact positive change and make a difference in everything they do. From improving the lives of our residents to directly contributing to the success of the company, we foster an entrepreneurial spirit with a constant focus on our customers and our team.

Hiring Company Description:

Hometown America is a privately held real estate investment firm and is a leader in the manufactured housing sector. Hometown owns and operates over 125 communities in the United States and Australia. Our dynamic, entrepreneurial real estate company has been recognized as a premier operator in the industry.

Hometown's award-winning properties are known nationwide for quality amenities, professional on-site management, and affordable lifestyle and community living for our residents. Community management and sales teams deliver the highest level of customer service to enhance quality living experiences and create inspiring lifestyles for residents.

We are committed to creating long-term value for our residents and through that success, value for our team members. Enriching lives is our business - why not make it yours?

We invite you to learn more about our company and communities by visiting our company website at www.HometownAmerica.com

Hometown America is an equal opportunity employer.

Additional Information:

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