Community Manager

Northland; Naples (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Bonus Structure

401(k) + Company Match

Generous PTO (including birthdays &amp

well-being time)

Employee Apartment Discounts

Employee Assistance Program

Educational & Vocational Assisted

Job summary

Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the Palmeri Residences in Naples, FL. The role includes supervising onsite staff and vendors, enforcing company policies, and ensuring deadlines on legal and financial responsibilities.

You will focus on profitability, cost control, and maintaining the operating budget while delivering top-tier resident service. The ideal candidate has multifamily management experience, strong organizational and communication

Qualifications

• Minimum 2 years of multifamily property management experience.
• Experience supervising staff and contractors.
• Strong organizational, communication, and customer service skills.
• Experience with property management software (Yardi) preferred; MS Office proficiency required.
• Ability to multitask, prioritize, and meet deadlines.

Responsibilities

• Oversee day-to-day operations at the community.
• Supervise onsite staff and vendors.
• Enforce company policies and deadlines on legal/financial duties.
• Manage profitability, cost control, and operating budget.
• Proactively address resident concerns and maintain service quality.

Skills

Multifamily property management

Organizational skills

Communication skills

Customer service

Time management

Advertising & leasing

Market awareness

Tools

Yardi

Microsoft Office

Job description

Northland is a privately held real estate private equity firm with core competencies in the acquisition, development, management, and long-term ownership of multifamily and mixed-use real estate throughout the United States.

About the Community: The Palmeri Residences is a new, Class A, 242-unit apartment community in Naples, FL. This gated community offers resort-style amenities including a heated saltwater pool with sundecks and cabanas, an outdoor entertainment area with grilling stations, and a modern clubhouse featuring a 24-hour fitness center, game room, theatre, conference rooms, and co-working spaces.

About the Role: Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the community. The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial responsibilities of the community. In addition, the Community Manager will be responsible for profitability, cost control, and maintaining the operating budget.

Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.

Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Minimum of 2 years of experience in multifamily property management is required. Previous experience overseeing direct reports, including maintenance personnel and contractors, is preferred.
• Strong organizational, communication, and customer service skills.
• Proven ability to multitask, prioritize, and meet deadlines effectively.
• Proficient in strategic advertising, marketing, leasing, and community promotion, with awareness of competitive market trends.
• Prior experience with Yardi or other property management software strongly preferred; proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) required.

Physical Requirements:

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

• Competitive Bonus Structure
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Employee Assistance Program
• Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.