Community Manager

BG Staffing; Marshall (MN); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Employee Assistance Program

Professional Development

Job summary

BG Staffing, Inc. is seeking a Community Manager to oversee a portfolio of 308 units across 18 buildings in Marshall, Minnesota. The role focuses on resident satisfaction, occupancy, leasing performance, team leadership, and community engagement while supporting a growing company.

Travel between properties is required. Competitive salary starts at $47,000 and ranges to $57,000 plus bonus potential, with benefits including health, dental, and vision insurance, 401(k) with match, PTO, holidays,

Qualifications

• Minimum 1–2 years of experience in Property Management, Community Management, or related field.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication abilities.
• Strong organizational, time-management, and problem-solving skills.

Responsibilities

• Oversee daily operations of a multifamily portfolio.
• Lead, coach, and support onsite team members.
• Coordinate with maintenance for work orders, PM, and inspections.
• Drive occupancy and retention across the portfolio.
• Maintain resident files and documentation.

Skills

Leadership

Customer Service

Communication

Organization

Travel Ready

Education

Associate's or Bachelor's Degree in Business/Management/Housing

Tools

Microsoft Office

Job description

$47,000 - $57,000 + Bonus Potential | Full-Time | Immediate Need

Are you a relationship-driven leader who thrives in a fast-paced environment and enjoys making a direct impact on residents, properties, and team members? We are seeking a Community Manager to oversee a diverse multifamily portfolio consisting of 308 units across 18 buildings in the Marshall, Minnesota area.

This is an excellent opportunity for a motivated property management professional who enjoys balancing operations, resident satisfaction, leasing performance, team leadership, and community engagement while helping support a growing organization known for its strong culture and commitment to its people.

Why Join Our Client?

• Strong, people-focused culture that values teamwork, accountability, and resident service.
• Growing organization with exciting enhancements and employee-focused initiatives planned for the future.
• Opportunity to oversee a large multifamily portfolio while working closely with senior leadership.
• Exposure to property operations, leasing, resident relations, maintenance coordination, financial performance, and strategic decision-making.
• Career growth and advancement opportunities.
• $50,000 - $60,000 annually, depending on experience
• Potential annual bonus opportunity
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)
• Professional Development Opportunities

Position Overview

The Community Manager is responsible for overseeing all aspects of day-to-day operations across a portfolio of 308 units spanning 18 properties. This role focuses on resident satisfaction, occupancy, leasing performance, financial management, team leadership, property compliance, and overall operational success.

The Community Manager will supervise one direct report (Leasing Agent) while partnering closely with maintenance personnel to ensure communities are operating efficiently and residents receive exceptional service.

Travel between properties throughout the week is required.

Key Responsibilities

Property Operations & Leadership

• Oversee daily operations of a multifamily housing portfolio.
• Lead, coach, and support onsite team members.
• Coordinate with maintenance teams to ensure timely completion of work orders, preventative maintenance, and property inspections.
• Conduct regular building walks and property reviews to maintain community standards.
• Ensure compliance with company policies, safety standards, and housing regulations.

Resident Relations & Customer Service

• Deliver exceptional customer service to current and prospective residents.
• Respond promptly and professionally to resident concerns and inquiries.
• Foster positive resident relationships and community engagement.
• Serve as the primary point of contact for resident escalations and operational concerns.

Leasing & Occupancy Management

• Drive occupancy and resident retention efforts across the portfolio.
• Oversee leasing activities, lease renewals, move-ins, and move-outs.
• Support marketing and outreach initiatives to maintain strong occupancy levels.
• Ensure Fair Housing compliance and adherence to all leasing policies and procedures.
• Monitor rent collections and delinquency trends.
• Partner with leadership to support budget goals and expense management.
• Review property performance and identify opportunities for operational improvement.
• Maintain accurate records and property documentation.

Compliance & Administration

• Maintain resident files and required documentation.
• Support affordable housing and compliance requirements when applicable.
• Build relationships with local agencies, community partners, and housing resources.
• Ensure all reporting and administrative responsibilities are completed accurately and timely.

Success Measures

The ideal candidate will help achieve:

• Strong occupancy and resident retention performance
• High resident satisfaction levels
• Effective rent collections and delinquency management
• Budget adherence and expense control
• Well-maintained communities and operational excellence

Required Qualifications

• Prior leadership, supervisory, or management experience.
• Minimum of 1-2 years of experience in Property Management, Community Management, Resident Relations, Housing, Hospitality, Retail Management, or a related field.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication abilities.
• Strong organizational, time-management, and problem-solving skills.
• Proficiency with Microsoft Office.
• Reliable transportation and ability to travel between properties.
• Valid Driver's License that remains valid for a minimum of six months following hire.

Preferred Qualifications

• Multifamily Community Manager or Property Manager experience.
• Affordable Housing experience.
• Experience overseeing multiple properties.
• Experience supervising leasing, administrative, or maintenance personnel.
• Associate's or Bachelor's Degree in Business, Management, Housing, or a related field.

Physical Requirements

• Ability to lift and move up to 25-30 lbs.
• Physically able to walk properties, move throughout communities, and climb stairs and ladders.
• Ability to sit and remain seated approximately 50% of the time while completing administrative responsibilities.
• Remaining time will involve property walks, inspections, resident interactions, and site reviews.