Community Manager

Ocean State Job Lot; Marion (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Commission and bonuses

Medical, dental and vision insurance

Job summary

RHP Properties seeks a Community Manager for Stonecrest Manor in Marion, Indiana. The role oversees daily administration, operation, and staff of the manufactured home community, with emphasis on profitability and resident satisfaction.

You will manage rent collections, support evictions per state law, supervise on-site staff, coordinate maintenance, and prepare reports for the corporate office. Strong customer service and 2–3 years of property management experience are required.

Qualifications

• 2-3 years of property management experience

Responsibilities

• Manage daily administration and operation of the community
• Hire, train, motivate and supervise onsite staff
• Oversee rent collections, delinquencies, and evictions per state laws
• Ensure safety and maintain a presentable community
• Coordinate maintenance and repairs; maintain records and reports
• Maintain employee files, timesheets and records; manage expenses
• Build relationships with residents and manage communications
• Advertise, promote and present homes as directed by Regional Manager
• Be available outside normal hours as needed
• Comply with company policies and procedures

Skills

Property management

Leadership

Customer service

Communication

Organization

Education

High School diploma or GED

Tools

MRI

MS Office

Excel

Outlook

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation\'s largest private owner and operator of manufactured home communities. With more than 400 communities across 33 states, we continue to expand our footprint to provide accessible and affordable housing across the country. We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking a Community Manager for Stonecrest Manor located in Marion, Indiana, to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.

As a Community Manager, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager’s availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-oriented and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities.
• High School diploma or GED required.

Benefits

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance