Community Manager

RichSmith Development; Magnolia (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

FSA/HSA

Job summary

The Ridge Magnolia is seeking an experienced Community Manager to supervise the daily operations of the Magnolia, AR apartment community. You will lead the onsite team, maximize occupancy, ensure resident satisfaction, oversee financial performance, and protect the asset.

This role requires a strong leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer service to residents, staff, and vendors.

Qualifications

• Minimum 2 years of multifamily property management experience.
• Minimum 1 year of management experience with leasing, occupancy, and retention.
• Strong leadership, organizational, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service skills and ability to build relationships with residents, staff, and vendors.

Responsibilities

• Lead the day-to-day operations of the apartment community.
• Market and lease available homes while complying with Fair Housing regulations.
• Maintain a strong waitlist and maximize occupancy.
• Deliver exceptional customer service and build positive resident relationships.
• Collect rent, deposits, and other fees using OneSite.
• Screen and qualify prospective residents.
• Oversee make-readies, renovations, and move-in readiness.
• Maintain records including applications, leases, notices, work orders, and files.
• Prepare reports and communicate property performance to the Regional Director.
• Manage maintenance staff, vendor relationships, and service contracts.
• Ensure timely completion of maintenance requests and upkeep.
• Monitor expenses and manage the property within budget.
• Respond promptly to resident concerns and enforce community policies.

Skills

Leadership

Communication

Budgeting

Vendor management

Microsoft Office

Resident relations

Time management

Tools

OneSite/RealPage

Job description

The Ridge Magnolia | Magnolia, AR

Are you an experienced property management professional looking to lead a successful apartment community? The Ridge Magnolia is seeking a motivated and experienced Community Manager to oversee the daily operations of our community in Magnolia, Arkansas.

As the Community Manager, you will be responsible for the overall success of the property by leading the onsite team, maximizing occupancy, maintaining resident satisfaction, ensuring financial performance, and protecting the physical asset. If you're a strong leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer service, we'd love to hear from you!

Why Join RichSmith Management?

RichSmith Management is an Equal Opportunity Employer offering a comprehensive benefits package for full-time employees, including:

• Medical Benefits beginning the 1st of the month following 30 days of employment
• Health, Dental & Vision Insurance
• Flexible Spending Accounts (FSA/HSA)
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays

Key Responsibilities

• Lead the day-to-day operations of the apartment community.
• Market and lease available apartment homes while maintaining compliance with Fair Housing regulations.
• Maintain a strong waitlist and maximize occupancy.
• Deliver exceptional customer service and build positive resident relationships.
• Collect rent, deposits, and other fees utilizing OneSite property management software.
• Screen and qualify prospective residents.
• Oversee apartment make-readies, renovations, and move-in readiness.
• Maintain accurate records, including applications, leases, notices, work orders, and resident files.
• Prepare reports and communicate property performance and recommendations to the Regional Director.
• Manage maintenance staff, vendor relationships, and service contracts.
• Ensure timely completion of maintenance requests and property upkeep.
• Monitor expenses and manage the property within budget.
• Respond promptly and professionally to resident concerns and complaints.
• Enforce community policies and procedures while maintaining a positive living environment.
• Perform additional duties as assigned.

Qualifications

Required

• Minimum 2 years of multifamily property management experience.
• Minimum 1 year of management experience with a proven track record of successful leasing, occupancy, and resident retention.
• Strong leadership, organizational, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Strong customer service skills and the ability to build positive relationships with residents, staff, and vendors.

Preferred

• LIHTC (Low-Income Housing Tax Credit) experience.
• OneSite/RealPage experience.
• Experience managing budgets and vendor contracts.

What We’re Looking For

The Ideal Candidate Is

• A strong leader who motivates and develops their team
• Organized and detail-oriented
• Customer-focused and professional
• Financially minded with excellent operational skills
• Self-motivated and dependable
• Committed to providing an exceptional resident experience